We had a prompt check in and the room was made up ready for a family. It was unfortunate that there was no information pack in the room but reception were quick to get a menu to us (but we didn't get an information pack.) The room was large and the bed comfortable but generally the room and bathroom looked a bit tired.
We used the swimming pool which was small (we were fine with this) but really cold. It was so cold that our smallest only managed to stay in for 10 minutes before we had to warm her up!
The bar was nicely furnished and pleasant. We decided to eat in the restaurant as the children ate free (under 4's eat free.) However, had we known that there was 3 coach loads of people also in the hotel and they came to the restaurant at 7pm (and there simply wasn't enough serving staff on) we would have eaten out. The staff were lovely and informative (and we really felt that they were being put on my the hotel mismanagement of the coach guests.) The food we had was well cooked and tasty. There was also a nice wine choice too.
Overall, I would happily go back to the hotel (but I wouldn't have dinner if there were coaches in the car park.) The staff were really lovely and helpful.
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- Also Known As:
- Mercure Livingston Hotel Livingston
- Ramada Livingston
- Livingston Ramada
- Mercure Livingston Scotland