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Bankton House Hotel
Ranked #5 of 7 Livingston B&B and Inns
Reviewed August 15, 2012

We found this hotel by chance. From the road you cant see the hotel,I thought we had gone the wrong way! through houses and there it was, the hotel was surrounded by trees and greenery, you would never think it was in the middle of houses, child friendly, high standard of cleanliness, very good food. friendly locals,We Would stay again

  • Stayed: August 2012, traveled with family
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Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renata r, Manager at Bankton House Hotel, responded to this reviewResponded May 9, 2013

A big ''Thank You'' Scott for your great feedback, we are glad you enjoyed your stay
Hope to see you back

Warm wishes
From all the staff & management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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53 - 59 of 73 reviews

Reviewed June 27, 2012

We booked a double room at this hotel on laterooms.com only to be told on arrival that it was a single room that had been booked, even though the confirmation email stated that it was a double room that we had booked. The receptionist (or lady who dealt with us) was very unhelpful and aggresive and spent the first five minutes telling us that it wasn't the hotels fault, there was no sympathy what so ever to the situation that we found ourselves in. She basically told us that if we wanted a double room we would have to pay more. Her attitude was all wrong and very off putting. Having travelled quite far we decided not to pay the extra as if this was the reception we were met with what would the rest of our stay be like. We then travelled quite some distance to the Days Inn in Hamilton where we were met with a totally different reception, the receptionist couldn't have been nicer and more helpful, she had a personality. So basically without even having stayed in this hotel I would avoid it at all costs!!!

Room Tip: Don't do it!!!
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Stayed: June 2012, traveled as a couple
6  Thank Missy412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renata r, Manager at Bankton House Hotel, responded to this reviewResponded May 8, 2013

The booking that was made on 'laterooms' was made for a single occupancy only rather than double/two person occupancy; most hotel's have different rates depending on number of persons staying.

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Reviewed June 16, 2012

I wanted to say this is one of the worst hotels I have ever had the misfortune to stay in.... Here we go, I stayed in a shed down the bottom of their garden, shared with 5 blokes who were noisy and couldnt aim (lets just leave it there!!) The hotel and room smelled damp, the room was cold, no sink, toilet or ensuite shower, the bed was too big for the mattress, no restaurant (Closed), so many cracks in the ceiling and walls-very flimsy!! Being a woman on her own, I didnt feel safe, especially when I had to lock myself out of my room just to use the bathroom. The windows wouldnt close and being on the ground floor was not ideal. WOMEN, DONT BOOK - PLEASE, ITS NOT SAFE!! Breakfast not available, coffee was disgusting!!

  • Stayed: June 2012, traveled on business
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2  Thank TheTruthTeller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renata r, Manager at Bankton House Hotel, responded to this reviewResponded May 9, 2013

Baffled by this review from the ''truth teller''

We have 4 en-suite rooms in the main hotel lodge and 3 rooms with shared bathroom in the adjacent solid stone built country cottage with private entry, catering for only up-to 3 single guest's or 3 couples maximum, and nothing but woodland at the bottom off the garden, situated in 4 acres of private ground in the well-respected area of Muireston

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Reviewed June 3, 2012

Was with a group.Extremely disappointing.Service slow.Food portions pitiful

  • Stayed: June 2012, traveled on business
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2  Thank beez60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2012

We stayed for one night on a business trip. Room was very dated with odd bedding and a stained throw. Hairdryer available but broken. Breakfast was poor, two choices for cereal, no milk etc on tables for coffee, paper table cloths and paper napkins. Overall quite poor. Premier inn a far better choice. I must add that despite the above the one member of staff who appeared to do everything was very pleasant.

  • Stayed: May 2012, traveled on business
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4  Thank nuthatchHartlepool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2012

We stayed for two nights over New Year where we were visiting Edinburgh so we did not make use of the hotel facilities other than to sleep and wash but there is a lounge bar and breakfast room in the hotel. The room had modern decorations but we found that it was a little run down and the carpet in the bathroom was badly needing replaced. Warm enough and the staff were friendly as well. Also, the double bed was actually two singles that were not locked together.

  • Stayed: December 2011, traveled as a couple
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1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

The hotel was nice and staff were friendly, however, we had a function there recently and were told the rule on miminum takings for the bar would not be enforced, until we went for our deposit to be returned, suddenly it was.

The function bar was dearer than the main bar and only had Tennants on draught! the person behind the bar then told guests to go to the other bar for any other drink (which does not contribute to your minimum spend of £800.00 for function)

We had to pay for the room (+ deposit) and higher bar prices, should have gone elsewhere where the room was free, then I wouldn't have minded the higher bar costs.

We also had to make sure the room was left clean, and spent most of the night clearing glasses/bottles etc from the tables when we were meant to be enjoying ourselves.

Friends who attended were shocked at the prices, £1.60 for soft drinks £1 for the smallest bottle of Fruit Shoot (available for approx £2 for six at your local supermarket!)

I nor my friends will be back and our Christmas get together will now be somewhere else!

Best yet, our kids were told to keep the noise down for the residents, despite the disco blasting so loud you could hardly hear each other.

  • Stayed: September 2011, traveled with friends
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5  Thank Liveurlifeb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renata r, Manager at Bankton House Hotel, responded to this reviewResponded May 9, 2013

With any function higher facility within hotel’s there is a minimum cost that has to be in place, although we always try to be as flexible as possible in accommodating different budgets and requirements
Our function higher facilities within our hotel cater for up to 120 persons with a minimum booking of 80 persons/Bar takings, were the hall deposit can only be waived.
Due to the very low guest number attending your function, and the very low bar takings the deposit cost could not be waived unfortunately.
When choosing the self-catering tariff instead of our Buffet Function tariff, (were all would have been taken care of leaving guests nothing to do but enjoy their evening), it is generally a standard condition within any establishment, (as per our T&C) that when choosing to do the buffet yourselves that all setting/clearing must be done, as it is, as the term implies a ‘self-catering’ buffet,
The price differences of any beverage between a hotel / function establishment for an evening out or entertainment to a supermarket cannot possible be compared.
As the hotel has different facilities which also include our accommodation, the function area taking in the left hand wing of the hotel, self-contained away from the accommodation part of the hotel, we have to respect the enjoyment of all our guests, and where noise levels must be controlled (for the comfort of our residents), as were the children on this evening, which I am sure can be appreciated as to why they were asked to keep the noise down in the foyer of the hotel where the accommodation is directly above.

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Additional Information about Bankton House Hotel

Address: Muireston, Livingston EH54 9AQ, Scotland
Location: United Kingdom > Scotland > West Lothian > Livingston
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 7 B&Bs / Inns in Livingston
Price Range: $90 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bankton House Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
The picturesque charm of Bankton House Hotel is not easy to define. Set within its own grounds, linking directly to the foot paths and cycle routes of Murieston waters, the country settings can be easily enjoyed by its guests and visitors.The stately Georgian architecture imbues a feeling of elegance and style while the grounds that surround the hotel insulate it from the day to day, fostering a peaceful ambiance; especially benefiting those city commuters seeking B&B in relaxed accommodation with en-suite rooms that draw in the peace and tranquility of its settings through their Georgian windows adding too each, in their uniqueness, of luxury and comfort. With the cities of Edinburgh & Glasgow a 20 minute train ride away, makes this ideal lodgings, after a day in the hustle and bustle of the city, with the Livingston South railway link only a short 2 minute walk from the grounds. ... more   less 
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Also Known As:
Bankton House Hotel Livingston, Scotland

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