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“lackluster rooms and terrible breakfast”

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Hotel Eilean Iarmain
Ranked #1 of 3 Hotels in Sleat
Certificate of Excellence
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“lackluster rooms and terrible breakfast”
Reviewed September 10, 2012

My wife and I stayed at Eilean Iarmain for one night during our tour around the highlands last week. We were upgraded to a suite because the inn was full.

The suites were clean, but the room was certainly no better than a mid-range B&B. The TV didn't work, and the internet was out. The reception seemed more interested in selling us on their restaurant than fixing the amenities.

Breakfast was abysmal. Everything was prepackaged, processed junk. This is entirely unacceptable, given that just down the road in Broadford you can get locally smoked salmon and terrific sausages in many of the B&Bs.

The best thing to come of this hotel was that we were unable to eat there. The bar was so jammed with travelers that we were forced to eat elsewhere, and we found an amazing restaurant just 10 minutes down the road called Red Skye (http://www.redskyerestaurant.co.uk). Delicious lamb and amazingly cooked pigeon.

This hotel costs more than twice some of the best B&Bs on the Isle of Skye and lacked all of the charm. Avoid.

Oh, and their complementary blended whisky called MacNaMara might best be used to clean flesh wounds.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ross B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Preston, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 29, 2012

We were advised by friends to try this hotel when we told them of our visit to Skye as they had stayed here last year and thoroughly enjoyed it
The greeting on arrival was very informal and personal and we found this to be the same with all staff throughout our stay. Smiling faces and always time to chat with guests be this reception, dining room or bar staff.

The room with a half tester bed at the front of the hotel was wonderful. Three windows looking out over the bay and the duck pond.
The furnishing of the room was lovely with solid wood furniture and tables and chairs - no TV - which is a bonus really. And a teapot!! How nice to provide a teapot to make a proper brew of tea!!
We ate in the restaurant which had a limited menu but everything on it was great. You could dine in the bar if you prefer less formal eating surroundings. I understand there is often live music in the bar though not the night we were there. However the bar does attract locals and has a great atmosphere.

There is also a distillery next door and you get a complementary minature bottle of whiskey in your room on arrival..... a nice touch. Also a bottle of Avon skin so soft to fight off the scottish midges.... these extras make all the difference

Would go again and will recommend to others

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Level Contributor
325 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed August 26, 2012

If you are looking for an efficient-state of the art- continental hotel you will be disappointed. Otherwise if you fall for a wonderful location, a nice and characteristic building, gaelic charm, very nice food . And if you are ready to accept a somewhat casual service, peculiar timing (dinner is served only till 8.30 pm, which is a bit early in a bright summer evening) and small vagaries like an open bottle of bath foam in the toilet a waiter which whistle while serving dinner , or a breakfast which, albeit good, is a bit scarce for someone used to the continental bread butter jam juice routine, and not willing to face venison or bklack pudding at 9 am..then you will fall in love with Eilean Iarmain and hope to be back, as I do.. By the way, the restaurant is excellent and reasonably priced, and close to the hotel you will find an art gallery, nice a shop..and a duck pond!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abigaille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bognor Regis, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2012

Lovely location but we felt very let down by our room considering it was our honeymoon. The room was clean enough but the furnishing were very tired and the shower wouldn't run hot, we mentioned this in the evening to recepetion and were told this must be becuase lots of people were washing at this time but it was even colder in the morning when we tried it again. Since returning and reading other reviews we see not having hot water is a common problem not the one off we were led to belivee it was. We were advised to have dinner in the restauran as the bar was very busy, the room was bright and well set out, but the menu was very limited, once our food came the portions were very small, just 2 small thin carrotts and 2 baby turnips formed the vegetable occapanimnet, for the price of the meal very disapoiting, breakfast however was much better with a wide choice and buffet style so we could make up for the rather small dinner. No TV in the room was a surprise for a hotel of this price, considering our inconvenuience over the hot water and our disapointment at dinner and it being our honeymoon I would of thought in the very least we may of been offered a complimentary glass of wine. All in all a disappointing end to a fabulous honeymoon in the Outer Hebrides.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern ireland
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 17, 2012

We stayed 2 nights in July in a small double bedded room in the main building. The room & its small shower room were very dated & ofcourse there was no TV. The best things about the room was the low chair at the window that looked out over the neighbouring duck pond & the provision of the Avon spray for midge protection. We had a meal in the neighbouring bar both nights & had no complaints. Breakfast was good although we were told it ended at 9-30am but the menu on the breakfast table said 10am. We found the local Scottish staff pleasant but those from overseas(both in the hotel & in the bar, rather abrasive).I wouldn't wish to stay here again.

Room Tip: A suite in the converted building.
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  • Stayed July 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjdvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 13, 2012

First of all, I'd suggest the owners change the main photograph by which their hotel is made known to the world. Although it presents all of the buildings that make up the hotel (including the gallery and the shop and the whisky shop etc), it neither shows off the quaint beauty of the main building's exterior nor, more importantly, does it prepare you for the stunning views you would have got had the camera only been turned around 180 degrees.

The location this place occupies is fantastic. It's near enough most of the main Skye attractions but crucially also not out on its own in the sticks, reachable from the bridge to the mainland in less than twenty minutes. The views from it are superb - what I am posting is what you see directly as you exit the front door. Service, for us, was impeccable, very friendly and efficient, which is (with apologies to Scottish readers) sometimes a rarity in these parts. There were four of us, two couples, one staying in a regular room and one in a superior double, both above the main entrance. The rooms are decorated in that slightly twee country-house style but they are nice, the superior certainly a good size. Personally I very much welcomed the absence of TV (you don't go to Skye to watch Channel 4!), even though we went during the last Olympics weekend and resorted to watching Gaby Logan's summaries on iplayer (no mobile reception - but wifi worked throughout the main hotel building).

Breakfast was good, especially the salmon and scrambled eggs, although my Canadian friend (quite rightly) suggested there may be more choice of baked or sweet stuff for those who are not so keen on cooked breakfasts or Scottish oats. We also had dinner in the restaurant on our first night and were all pleasantly surprised with the quality of the food, not to mention the excellent wine list. I'd have loved to have seen a greater choice of whiskies in the busy and buzzing bar but service was always good, particularly the really friendly Liam during the day. We had a terrific time in Skye and the hotel was in no small way a part of it.

Gripes? Well, yes, a couple, otherwise I wouldn't have dropped from 5 'circles'... It's not cheap for its 3 AA star rating (which, in the context of overpriced Skye properties is to be expected perhaps), and yes, maybe one can/should expect a TV for the price. My partner and my other couple of friends (not I, I hasten to add) both complained about the radiator being on even though, remarkably,this was one of the warmest weekends on Skye - it's perfectly understandable that you may usually need the heating on even in August, but a good head-of-house would have thought to turn it off on such a hot night. But mostly, for me, what almost - almost - killed it was the plumbing, in particular the shower mixer which never managed to achieve hot water. Perhaps I should have alerted the staff about this, but my own painful knowledge of old UK showers pointed to it being the sort of problem that can't be fixed during my stay. But it was quite an issue, and not one I'd be willing to let go of, given not only the price but the fact that in every other thing the hotel clearly tries to deliver. So get your plumbing sorted islanders! Lord knows you live on a patch of land blessed with absurd beauty, and the hotel you run has all the makings of a real little gem. I'd return in a heartbeat - after I asked about showers...

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HectorK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
1 review
Reviewed August 8, 2012

we stayed one night.We booked into the restaurant when we came to diner it turned out the menu we were first shown was for a different day,so decided to have a bar meal, the bar was full and they wouldn't let us and our 10 year old eat bar food in the restaurant so had to wait until
9,30 to eat.(quite late for our daughter) Then when we arrived for breakfast at 9,33 we were told cooked breakfast finished at 9,30 .A little flexibility would go along way !!!!
Bar staff tried to help and accommodate us, live music was good,Room was good .

Stayed August 2012, traveled with family
Helpful?
Thank jason m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eilean Iarmain

Property: Hotel Eilean Iarmain
Address: Isle Ornsay Hotel, Sleat IV43 8QR, Scotland
Location: United Kingdom > Scotland > The Hebrides > Isle of Skye > Sleat
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 3 Hotels in Sleat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Eilean Iarmain 3*
Number of rooms: 16
Official Description (provided by the hotel):
This traditional hotel, in an idyllic setting, with spectacular views across the sound of Sleat to the Knoydart Hills, retains it old-world charm giving each guest a truly genuine highland welcome from the moment you arrive. People have been coming here for over a hundred years, drawn by a love of Skye and its history, culture and language. The hotel is open all year enabling visitors to experience Skye in all seasons. ... more   less 
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Also Known As:
Hotel Eilean Iarmain Isle Of Skye/Sleat, Scotland

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