Our allocated room was quite pleasant. It was spacious, well appointed and with an impressive en-suite, but on the ground floor with no outlook and immediately adjacent to the street. The room and corridor were bitterly cold on arrival and the bathroom felt like a fridge. The heating was not due to be on for 2 hours, so we were offered an electric heater to take the chill off. When the heating eventually came on only the top half of the radiator warmed but the lower half remained cool. There was clearly a problem with the CH system. The sole heating in the large en-suite appeared to be the electric towel rail.
We asked if we could have an alternative room, and were offered a room on the first floor, with a view! and warm! so we accepted this even though the total floor space was less than half that of our original room and the bathroom barely big enough to turn around in.
The dining room resembled a cafeteria and the room where breakfast was set the more so. The quality of food was extremely poor and there was a very limited range of choice on the menu. On our second evening we were offered the previous day's 'chef's special' menu whch only differed by the type of soup. The service and organisation in the evenings here were chaotic to say the least.
Throughout all of this, we have to say that we found the staff to be very helpful and cheerful and our room and en-suite were very clean on arrival and kept so during our stay. The restaurant staff in particular appeared to be very inexperienced.
Our overall impression was that this was a vastly overpriced hotel for the quality of service it provides. We will not be staying there again, nor recommending it to any of our family or friends..
- Official Description (provided by the hotel):
- The Royal Hotel is based in the centre of Portree on the stunning Island of Skye. Our hotel has offered as a superb base for customers to the area for over a hundred years. We have a selection of over 34 en suite rooms, most of which feature stunning sea views looking on to Portree Bay. We have two restaurants which regularly sell a variety of local produce from Langoustines, Scallops and Fish to Venison and regular Scottish favourites such as Haggis and Mince and Tatties. Our hotel bar "MacNab's Inn" was famously the location where Bonnie Prince Charlie bode farewell to Flora Macdonald before making his way to France escaping the English army. With our rich history, convenient location and excellent rooms we are the perfect base for any visit to the beautiful Island of Skye. ... more less
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- Also Known As:
- The Royal Hotel Portree, Isle Of Skye, Scotland