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Isle of Mull Hotel & Spa
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Reviews (1,528)
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All reviewshot tubleisure facilitiescourse taster menuferry terminalsteam roomrestaurant staffbar menubuffet styleduart castleboth nightsshort breaka bit tiredoutdoor jacuzziisle of mulllounge areamud treatmentcraignure bay
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Reviewed July 20, 2008

We have just finished a 2 night - 3 day stay at the Isle of Mull Hotel & Spa.
Craignure proved to be a great location, in the middle of the island with Tobermory (Balamory for my 3 year old) in one direction and Iona (lovely peacefull location - ferries run every 1/2 hour so easy to get to and well worth the visit) on the other, both 30 minutes or so drive away as Craignure is in the middle.
The pool and spa facilities at the hotel are amazing, swimming while looking at the magnificent views and try the outdor spa while breathing the fresh air of the island.
Nice decor in the Hotel and being inproved constanly, the Restaurant was 5 star - great staff and Ivan our waiter from Bulgaria was very helpful. Shaun had a good knowledge of the wine list and Kirsty from good old Newcastle, Australia manned the very cheerfull bar area.
Good local chat at the bar and great bar meals that can be eaten in any of the many areas inside and out, weather permitting and stroll down to the waters egde from the hotel, in a well worn path, lovely.
Local attrcations --- our top tip is to visit the Isle of Mull Birds of Prey - it must be visted, very interesting and the birds, Owls, Kites and eagles there are kept by caring couple who obviousley love there feathered family and have the preservation of birds at heart. visit even if you dont know much about birds, freat for adults and my 3 year old, 7 year old and 12 year old voted t as the best place on the island. Do the Mull Challange with the kids, well worth the £4 fee - available at the tourist office just across from the ferry at Craignure, even if you dont have children - join it as it list 20 or so interesting places to visit on the island - from Duart castle to a Monkey Puzzle tree location in the local forest.
We could easlily have spent a week on Mull and intend to do another visit next year and also do more Island hopping, which we have never done before, our exprience was so good. being from Australia and Dubai, the greens are amazing and the mountains spiritul.
bad points - double beds in the rooms, but thats all and not unsual in Scotland, good for a romatic break !. Maybe they will upgrade to Queen or King beds if many of us visit and let them know that is matters. No adjoining rooms for families, but that wasnt a problem for us as we had 2 rooms next to each other, so just let staff know you are together and they will look after you.

  • Stayed: July 2008, traveled with family
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Thank Sydney_lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobWalker, hotel manager at Isle of Mull Hotel & Spa, responded to this reviewResponded July 22, 2008

Many thanks for your full comments on your visit to Mull. I was really glad that just about everything was to your liking. Regards the 'double beds' point taken and we are at present replacing so many per month., Quite a major task with 145 beds to be replaced. I am glad you enjoyed our new swimming pool and spa, it is certainly a great facility for us to have and for our guest to use.
All your points are gtreatfully received as we value our customers views on both the hotel andthe island.

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Reviewed July 4, 2008

The location is fabulous but the hotel is not, the noise of creaking floorboards from the room above was terrible, the bathroom was dirty and had a strong odour which was not pleasant, we also felt very uncomfortable in the dining room as if we had to rush, the hotels priority seems to be elderly coach parties

  • Stayed: July 2008, traveled on business
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Thank barnowlScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobWalker, manager at Isle of Mull Hotel & Spa, responded to this reviewResponded July 8, 2008

Many thanks for your comments regards your stay with us. I was obviously sorry to hear about the problems that arose and i wish you had spoken to myself during your stay to highlight your dissatisfaction. I always feel that i can deal with the situation much more effectively on a one to one basis.
Please be assured we take comments form our guests good or bad very seriously and your views will be discussed at our weekly heads of department meeting.
My apologises for the points that you highlighted.

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Reviewed May 29, 2008

The new spa attached to this hotel is great. The actual hotel is ok and serves its purpose well. There was a problem with our room but this was sorted out efficiently. Great views and location!

  • Stayed: May 2008
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Thank Staro30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervo, MANAGER at Isle of Mull Hotel & Spa, responded to this reviewResponded June 5, 2008

Many thanks for taking the time to review your visit to the hotel. We are fortunate to have a superb leisure facility which i note you enjoyed. I would have appreciated if you had mentioned the problem with the room as we may have been able to prevent in the future.
I am glad you enjoyed your visit to Mull

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Reviewed April 7, 2008

Stayed here for 2 nights for anniversary weekend. The hotel itself is fine as 3 star hotels go with a comfortable lounge area with good views over the bay. The rooms were comfortable enough although the walls were indeed very thin as described in other reviews. The bathroom was not great as it was tiny, dirty and a bit smelly - not good enough in any hotel!
We we're on the DBB rate and I really can't complain about the food, the first night it was delicious and the second evening meal was decent, breakfasts were acceptable.
There aren't very many choices for hotel accomodation on the island so I think we made a good choice as the price was very reasonable, it just had the potential to be better - management take note!

Also tip for anyone thinking of visiting Mull - bring a car! The public transport is infrequent and expensive.

  • Stayed: April 2008, traveled as a couple
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Thank Bairdwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervo, Manager at Isle of Mull Hotel & Spa, responded to this reviewResponded May 15, 2008

Many thanks for taking the time to review your visit to Isle of Mull Hotel. We do appreciate comments from our guests which assists us in focusing on the points that have been highlighted and this will improve the areas that you were concerned in.
Agian my thanks for highlighting these points and hope that it will not deter you from returning

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Reviewed March 25, 2008

Just a short review here!

*Perfect Location
*Glorious Food
*Tremendous Staff
*Clean and functional Rooms
*Top of the range pool and Spa

First time i've been to Mull and it certainly wont be the last.Please come and stay at this hotel as long as you can put up with a lot of your fellow guests moaning at things like, "My bathroom had only one bar of soap in it", " Oh there's not much to do etc." " i thought i was getting a free bottle of wine and not a glass" Eec Petty stuff like that which i believe a lot of people just moan about for the sake of it!!

A last mention to the stand in manager from Balloch i think, He is a very worthy candidate for Hotel managers job should the position ever come up! Took everything that was thrown in his direction with class.I tip my hat to you sir

The Docs,Glasgow

  • Stayed: March 2008, traveled as a couple
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1  Thank GaryDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervo, Manager at Isle of Mull Hotel & Spa, responded to this reviewResponded May 15, 2008

Many thanks for taking the time to review your visit to the Isle of Mull Hotel and Spa. All comments received are appreciated and it assists us in focusing on our guest points.

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