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“Tour guide needs people skills”

Bunnahabhain Distillery
Certificate of Excellence
Attraction details
Reviewed September 20, 2013

The only time our tour guide spoke with any real pride was when she said that her father was the "still man" here for 40 years. Our guide has lived her entire life in Bunnahabhain and her tour gave us all the facts but they came out as statistics and not information. We were the only people on the tour and we felt like we were listening to a recording. It was disappointing but fortunately there are many distilleries on the island to choose from where, not only is the whiskey good, but the tour is informative and fun.

Thank jefegrande65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 - 192 of 280 reviews

Reviewed September 16, 2013

This was our first visit to a Distillery on Islay and we were both blown away by the location and views. The Distillery is fantastic as is there Whisky.

Our trip up the stairs to the shop was worth it, we tasted a few drams as you do and low and behold 2 cracking bottles were purchased.

The Gentleman in the shop was very enthusiastic about the product and a pleasure to chat with and a credit to Bunnahabhain.

Thank Highlander17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

The website advised appointments, so we rang and they said they short staffed, so no tours. 2 days later, we literally passed by so we called in but still no tours available.
We were offered a tasting (for a fee) which we declined as i know the Whisky already.
We had a similar experience 2 years ago, so we led to the conclusion that they may not too much interested in visitors. The site has it's own charme and is certainly worth a look and a few pictures. The whole place some sort of a time warp ... back to the 50s, like it.
The location is great (as pretty much anywhere on Islay) so not really a wasted journey up there.
No Cafe/Restaurant on site.

Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

Thursday 5/9/13
The three amigos tour of scotland
this tour was more of a pilgrimage for myself chris porozney, and todd jefferies. The last time I saw chris was 40 years ago in kenya.
Chris brought his friend todd from canada to me in bolton manchester to take them to lslay isle to go to bunnahabhain distilery to see where his favourite whiskey came from. This trip is todds" bucket list" and chris and I were determined to make it special. We were not to be dissapointed. We had the managers tour a three hour tour by the manager Andrew . Every word he said he had fire in his eyes with the passion he has for his beloved bunnahabhain. The ancient stills the building steeped in history a touch of modern technowlogy did not spoil the feel of this place. I am not a whiskey drinker this was todds trip but found the tour mezmerizing. The manager Andrew spent 3 hours explaining everything with such passion. We had our first tour earlier that day at Lagavulin an hour tour with a young lithuanian girl very dissapointing. This tour was given by a true scott whom has worked there for 25 years, started in the wash rooms, and now is the manager. Thank you Andrew for the amazing tour and making todd so welcome he loved talking to you after the tour it made it perfect .Anyone reading negative posts . Dont be put off this is an amazing place for true whiskey heads. I would advise however to book the managers tour. Keith pearson, chris porozney and todd jeffries wish Andrew and his staff the very best for the future.

Thank Postmanpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

A tough name but a great dram and a warm welcome to all, the staff in the distillery and the shop are most informative and so friendly, you are made to feel very welcome.

Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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