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“Underwhelmed at the Adamo”
Review of The Queen's Hotel

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The Queen's Hotel
Ranked #1 of 2 Hotels in Bridge of Allan
Reviewed October 22, 2013

We often visit Bridge of Allan where we have family and sometimes have stayed at the Adamo when there is no room for us at the family " Inn". It is very conveniently located on the Main Street close to shops, restaurants, bars and the other attractions of this charming village. The hotel was expensively renovated in a very modern style within recent years but has by now become a little tired and neglected - some updating is needed again and the maintenance and housekeeping leave a lot to be desired.

We have in the past stayed in Room 9 which is spacious if rather "up and down" in levels. On booking most recently the receptionist warmly recommended Room 12 in preference. It is on the third or so-called "penthouse" floor; the lift stops at floor two.

Room 12 is decidedly not an improvement on Room 9! The double bed is narrow and the room(without the heating on) is very warm. In common with the experiences of some of your other reviewers we again found the maintenance and housekeeping unacceptably neglected. The shower tray overflowed because the drain was blocked, the shower head was defective, the fridge was (as a previous commentator noted) devoid of any milk for the ample supply of tea and coffee provided. No bottled water was to hand.

The staff and management are young and (mostly) enthusiastic. The bar is a friendly "happening" place but the basement nightclub which runs until 3 am at weekends causes a good deal of noise and disturbance for sleeping residents at throwing out time. The breakfast buffet is fairly rudimentary and at weekends is presided over by a rather tentative but pleasant young man and a somewhat aloof "Riverdance" lookalike, plainly waiting to be discovered.. The service of cooked breakfasts is slow but when it does arrive the food is well cooked if not overly generous in its portions.

The restaurant is adequate for evening meals but rather overpriced. The new "Jam Pot" restaurant next door provides much better food with friendly, enthusiastic, service at fair prices so book there in preference.

On-site car parking is, as previous reviewers have said, not easy to secure. The former barrier that controlled entry to it it is now missing so that anyone can (and does) park there. Fortunately on- street parking is no great problem.

All in all this hotel is, as your commentator Sally Tibberton recently commented, "almost good".Very little in the way of some refreshment, more skilled and active management and greater attention to maintenance and housekeeping would put it to rights. As matters stand it is is too expensive for the experience it provides.

  • Stayed: October 2013, traveled as a couple
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Thank Cortona439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 - 102 of 184 reviews

Reviewed September 30, 2013

So much about this hotel is great. The decor is attractive, the staff are pleasant and helpful and the breakfasts are beautifully cooked and delicious.
BUT - lots of small and moderate sized things are not quite right. We were a family group staying at the hotel for a long weekend to go to a local wedding and in our group we had the following problems:-
A lavatory was not working for 2 out of 3 nights and the guests had to go down a flight of stairs to get to the nearest Ladies, one room had no hair dryer and it took the hotel 12 hours to locate a spare one, a basin did not have a plug that fitted, 2 showers flooded the area beside the bath, the 4 jets on one shower did not work, a wardrobe door had a broken handle, a waiter offered the cooked breakfasts that he was holding, to each table in turn before he found the people who had ordered and the next day the waitress failed to notice 2 guests who had come down for breakfast and did not bring drinks or menu for about 10 minutes.
However these things could all be sorted out with a bit of effort and good management and then it would be a lovely place to stay. In spite of all these little problems we enjoyed ourselves and each thing that was reported was dealt with sympathetically!

Stayed: September 2013, traveled with family
Thank SallyTibberton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

We stayed last Saturday in one of the hotel's townhouses and were very disappointed. We had booked this to share with friends whilst attending an event at the University.

We were taken across the car park to the other side of the road and shown in to the townhouse. Immediately greeted with a moldy smell in the downstairs. The only useful feature of this floor was a small toilet which had no soap or towel. All carpets were stained and dirty.

Middle floor has a kitchen/living room. The living room is sad and broken with bits missing from the furniture and the blinds.

Upstairs it got slightly better and was quite modern with two bedrooms and a bathroom. Unfortunately, the shower head was broken and the blinds barely worked.

Breakfast was OK but a few things were missing from our plates without any explanation and service was slow.

I was frankly embarrassed to have booked this for friends and now have very possible bed bug bites.

  • Stayed: September 2013
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2  Thank kathleen_ohara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013 via mobile

Always enjoy staying at the Adamo. Top quality rooms. Clean, fresh and tidy. Well appointed. Courteous staff. Have eaten both evening meals and breakfast here, consistently excellent quality with prompt friendly service.

  • Stayed: December 2012
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1  Thank Platinum_points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Really like the Adamo. It's got a great bar and big screen to watch the golf. Food is good and very central in the village..team always very helpful.nice outside area and always tidy. Tend to meet friends there and they also have cocktail making facilities which are fun and sought after.

  • Stayed: August 2013, traveled with friends
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1  Thank Davidjmackay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Went for a family meal with a number of us staying over . Firstly the staff were friendly on check in and the room was facing the Main Street and nicely decorated. The meal we had was excellent with home made Pea and ham hock soup being the highlight. Much improved experience since last time we visited ! Will be going back

  • Stayed: August 2013, traveled with family
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1  Thank Alfie31813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

The wi-fi doesn't work in the rooms, which are small and poorly laid out but worst of all there is a night club in the hotel and the banging music means you can forget about any sleep - surely the only real reason for staying in a hotel. Worst hotel I've ever stayed at! AVOID!

  • Stayed: August 2013
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1  Thank eddiefinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen's Hotel

Address: 24 Henderson Street, Bridge of Allan, Stirling FK9 4HP, Scotland (Formerly Adamo Bridge of Allan)
Phone Number:
Location: United Kingdom > Scotland > Stirlingshire > Stirling > Bridge of Allan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Bridge of Allan
Price Range: $134 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Hotel 4*
Number of rooms: 15
Official Description (provided by the hotel):
Situated in the up-market village of Bridge of Allan, 2 miles from Stirling Town Centre, the Queen's hotel, Bridge of Allan is a luxury boutique hotel with a range of contemporary designed rooms from doubles to suites and a Penthouse available. With a great Restaurant, Cocktail and Lounge bar it caters for all tastes and for the more energetic its very own late night venue. ... more   less 
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Also Known As:
Adamo Bridge Of Allan Hotel Bridge Of Allan
The Queen's Hotel Bridge Of Allan, Stirling

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