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“Disappointed”

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Shieldhill Castle Hotel
Ranked #1 of 10 Biggar B&B and Inns
Perth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Disappointed”
Reviewed June 18, 2013

Received a one night dinner bed and breakfast stay as a gift for my fortieth birthday, supposed to receive champagne on arrival but still waiting! We were allocated the flodden double room in which there is barely enough room to walk along at the bottom of the bed. Shower room is adequate and very clean. We were asked by staff to keep the radiator on at setting number two which was fairly warm given the size of the room and the temperature outside, when we protested we were told that the heating for the rest of the hotel depended on that particular radiator being kept on and that we should open a Window. This we did, however the room is sutuated above the kitchen and we were treated to a symphony of either a heating or extraction system which set off evert twenty minutes, not a good recipe for any kind of sleep! On a positive note the food was reasonably good but food and drink were a bit over priced. The setting is lovely however would not visit again, too many negatives.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank alexis b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
New Brighton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 31, 2013

We only stayed in the hotel for two nights but wished it had been longer. The hotel has a majestic charm and the traditional decor is suitably renovated to be modern without losing the true character of the hotel. The room we stayed in had beautiful decor and we were amazed as soon as we walked in. The lounge area with the grand seating and log fires was a perfect setting to sit and relax. The hotel is in a relaxing and serene environment with friendly and helpful staff on hand to give information and advice for sight seeing. We enjoyed a 3-course meal at the hotel and breakfast which were reasonably priced and of high value. The location is ideal, we decided to visit Edinburgh which was just over an hour by bus from the centre of the village. A romantic hotel, perfect for a get-away and instant relaxation.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank L0uise89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 28, 2013

My Husband and I recently had our wedding here on the 23rd of May and stayed with family & friends the night before & the night of our wedding.

Let me start by saying you would really just have to love complaining to find anything wrong with Sheildhill Castle.

Mary is wonderful & her staff are too, nothing is too much. Each room is different and beautiful & immaculatley clean! The food is amazing & Mary made sure everything was set up beautifully and our big day ran perfectly!

All of our guests loved the venue and food as did we! Can't thank Mary & staff enough and we can't wait to return for our anniversary each year!!


xxx

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsAbrahamX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 21, 2013

We stayed here earlier this month and had a great time.

The castle itself is very well decorated, managing to combine historic features with an up-to-date interior style that isn't overly modern.

The staff were friendly, attentive and helpful throughout. It's a pleasant surprise to stay somewhere that obviously prides itself on high-quality service, and Mary should be commended for instilling that into her employees.

We ate in the restaurant and the food was delicious, just the right amount with perfect portion sizes. The bar is cosy, and the perfect place for an after dinner whisky.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andymakesglasses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 16, 2013

travelled up to Shieldhill Castle in May 2013, to find everything you could ask for and more....staff so helpful, food was fabulous, room was totally amazing we were totally spoilt and lived in luxury for our 2 night stay in the Chancellor Suite. We were shown around the hotels own Chapel and Marquee which would be great for any wedding party, the bar was small but well stocked and very reasonably priced, the dining room was warmed by a log fire, the food was amazing and well worth the price. the lounge was very comfortable and warmed again by a log fire. The Chancellor Suite is actually the Honeymoon Suite and is totally amazing and huge, the double jacuzzi was a real treat, there was everything here you needed and more.
This is defenately somewhere that we will visit again.

Room Tip: The Chancellor Suite has everything although a treat and will put a dent in your pocket. But every o...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank newcastlebabes2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 14, 2013

My wife and I travelled up for a family wedding. All the arrangements beforehand were handled expertly and we arrived eager to enjoy our stay. From the outset, all the staff could not have been friendlier, our room the Cromdale was perfect for us and we were able to settle early for the party ahead. The food at the wedding itself was to die for with the Haggis and Steak being particularly splendid. The bar stayed open till 5am with the owners and staff joining in for a post work drink/dance. All in all a perfect wedding venue, hosted superbly by some lovely people who work and party hard. Thank you

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed May 11, 2013

My husband and I spent a two night midweek break here, we loved it. The hotel is a perfect place to be for a chilled out break. The staff were fantastic and always greeted us with a friendly smile.
We stayed in the Ardbeg room situated in the refurbished stable block, the room was excellent and suited us perfectly. The grounds of the Castle are stunning and I can see why this would make an ideal wedding venue, the pictures would be fabulous. We will be returning here again soon and will be letting our family and friends know about this lovely hotel.

Room Tip: The Stable block was lovely.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottish55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shieldhill Castle Hotel

Property: Shieldhill Castle Hotel
Address: Shieldhill Road | Quothquan, Biggar ML12 6NA, Scotland
Location: United Kingdom > Scotland > South Lanarkshire > Biggar
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 B&Bs / Inns in Biggar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shieldhill Castle Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This magnificent Castle dates back to 1199 and offers great character and charm. The principal building has 16 en-suite Bedrooms along with the Reception Rooms and a fully functioning Chapel. The recently converted stable block has a further 10 en-suite Bedrooms. An ideal wedding venue complete with permanent marquee with a capacity of 250. ... more   less 
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Also Known As:
Shieldhill Castle Hotel Biggar, Scotland

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