We booked the hotel using an itison voucher. We had an "upgraded" room for an extra £60 but it certainly wasn't my idea of an upgraded room.
The hotel was full, but didn't feel overcrowded. On arrival, we were advised that the heating wasn't working, but a plumber was due out. I feel the hotel should have contacted guests prior to arrival to advise of the lack of heating & offered alternative dates.
We had an electric heater in our room, but limited hot water. The shower was poor, with very low pressure. Generally, the hotel needs some TLC. Flaking paint on the windows, worn out carpets/ rugs etc. Despite running late for dinner, the food was good, although we were glad we didn't spend the extra £9 for the steak.
Don't be fooled by the hotel's web site - it is good marketing but certainly not representative of the real thing!
- Official Description (provided by the hotel):
- This magnificent Castle dates back to 1199 and offers great character and charm. The principal building has 16 en-suite Bedrooms along with the Reception Rooms and a fully functioning Chapel. The recently converted stable block has a further 10 en-suite Bedrooms. An ideal wedding venue complete with permanent marquee with a capacity of 250. ... more less
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- Also Known As:
- Shieldhill Castle Hotel Biggar, Scotland