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Trump Turnberry, A Luxury Collection Resort, Scotland
Ranked #1 of 2 Hotels in Turnberry
Certificate of Excellence
Dusseldorf, Germany
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Simply Amazing”
Reviewed July 31, 2013 via mobile

I spend one week with my family not at the Turnberry Resort but in one of the lodges which can also be rented on the hotels web page. We inhabited the lodge "Prestwick" which was very spacious, the interior decoration was chosen with accuracy and was fitting nicely with the overall location of the white buildings which besides could bear a new coat of paint. The lodge consist of two bedrooms, two bath rooms and a very capacious living room within a kitchen is settled. As a nice gesture noodles, rice, sugar and some cookies were already given. Sadly there was a lack of milk and condiment which made cooking really hard for the first day. Nevertheless there is a supermarket only 10 miles away.

The view from the lodge is spectacular. From the bedroom two golf courses (Ailsa and Kentaya) can be seen with its beautiful club house.

The only inconvenience was that we did not know where to our the produced tresh. In the broshure it said that tresh bins were given on the areal. Sadly we couldn't finde them. The concierge at the hotel told us to put the tresh outside the lodge. It was told that someone would pick it up. Sadly after three days the tresh was still at its place.

Another problem occurred with the wifi which is free but which does not provide the user with 518 kb as described. The highest possible speed I reached were 70 kb. But there were package offers which provided the user with 2 mb. Sadly the wifi only supports 3 devices. New devices can only be added after 24 hours when the wifi resets itself.

Back to the positive experiences at Turnberry. As a lodge inhabitant it is possible to breakfast at the Turnberry resort. The breakfast was phenomenal. A huge variety was given. The products offered where really fresh. Sadly fresh porridge could not be appointed. Only porridge cooked with water was given. But that did not harm the overall great experience. I highly recommend for everyone who hasn't tried or is a huge fan of haggis to trie it there.

Also tea times are available at Turnberry resort. The assortment of the tea time was great. But the explanation of the variety of teas could have been better.

Dining can take place at the sports bar, in the dining room or at the bar. The bar is a great place for everyone who likes to eat small potions for really fair prices. A good attribute is that portions in small and large are given.
Dining at the restaurant was a great experience. There is not a huge price range of product offered. The highlight by far is the at the table cooked meat but there is a great variety of products also for vegetarians.

Turnberry is a dream for golfers. There are three great courses (Ailsa, Kentaya and Arran). I highly recommend booking the family package which includes one training lesson, one time playing the Kentaya and playing the Arran as often as wanted. Sadly the family package was not really common for the guys in the pro shop but no unconvince happed throughout this. The pro shop offers a great variety of clothes especially for men.

We really enjoyed our stay at Turnberry and are looking forward coming back next year.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Flight-High
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, August 5, 2013
Thank you for taking the time to provide feedback following your recent visit to Turnberry. We appreciate all feedback as it allows us to monitor the level of service we are delivering and helps us identify areas which may require our attention. We are delighted to hear that you and your family had a most enjoyable stay amongst us. It sounds like you immersed yourself in the full Turnberry experience by indulging in the various food and beverage outlets as well as having a group golf lesson is our recently launched performance academy. We look forward to welcoming you back to the resort next year, where another memorable stay awaits you.
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013 via mobile

From the moment we drove up the drive I was wowed by how beautiful this place was! Its no secret, but it is simply stunning! The staff were very welcoming and couldn't have been more friendly from the time we arrived to the time we left! The rooms were lovely, as for the view, once again, wow! The bathroom was to die for! We didn't go down to the restaurant due to just wanting to chill out in the room and relax so we decided to eat in our room! The only issue we had was trying to phone down to order our food which was repeatedly apologised for once we made the staff aware of this, which was fine! Couldn't have been more apologetic! The food arrived and was beautiful! Will happily return anytime! Thanks for a wonderful stay!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sparkle3380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, August 5, 2013
I would like to take this opportunity to thank you for your feedback following your recent visit to Turnberry. Driving up the main drive towards the grand old vision in white, with iconic views over the Irish Sea and golf courses really is a breathtaking way to begin a relaxing break. We are delighted that you had an enjoyable stay amongst us and we look forward to welcoming you back in the near future. Thank you once again for your kind words- they are greatly appreciated.
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Ayr, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2013

If you want to really spoil someone you love, take them for afternoon tea at Turnberry. From the moment you are greeted at the door to the minute you leave, you will feel special. If you are lucky enough to be there on a bright, sunny day the views from the grand tea lounge will enchant you. We enjoyed a generous glass of champagne, served in a beautiful flute. Then comes the choosing of the tea. Don't worry, the tea sommelier is there to advise and share her experience in the friendliest of ways. A three tiered stand will appear, laden with goodies, savoury and sweet and the tiniest glass of gourmet soup. Behind the scene little scones are being baked so they will be perfect for you to eat after your sandwiches. Be truly indulgent and finish off with scrumptious cakes. Too full to eat everything? Then don't worry about waste. Staff are happy to box it up for you to enjoy at home. Tea at Turnberry - a real treat.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Pat Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, August 5, 2013
Thank you for your feedback following your recent visit to Turnberry. We are delighted to hear that you spent an enjoyable afternoon relaxing, and indulging in afternoon tea in our Grand Tea Lounge. With over 30 different types of tea on offer, and a menu that changes on a regular basis; each visit for afternoon tea can be a unique experience. We hope to welcome you back in the near future.
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ayrshire
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 28, 2013

On arrival we drove up to the front of the hotel where our luggage was unloaded for us and our car parked for us. We were led through to check in, then given a quick tour. This was very helpful. Our room was a classic resort view room. It didn't have a great view but this wasn't a problem. We had a huge bathroom. The room was very warm (no air-con) but we asked the concierge for a fan which was delivered straight away. Extremely comfy bed, a great sleep. We had cocktails in the Ailsa Bar which were fantastic, food in the Dual in the Sun bar which again was delicious and food in Tappie Toorie which was delicious. We used the shuttle service to get back up to the hotel after our meal. We had lunch in the Grand Lounge and the waitress Lorraine who served us was extremely helpful and keen to get us whatever we wanted. The first morning we had breakfast delivered to our room. It was outstanding. The second day we eat in the 1906 restaurant for breakfast. At all times staff went out of their way to help, service was outstanding, easy to see why Turnberry is a 5 star resort. Housekeeping was excellent with the bed turned down in the evening and a general tidy and clean done twice a day. We visited the spa facilities which were in a separate building but there was a walkway under the road to it. The girl on reception gave us a tour of the facilities and explained all options. The pool was stunning, Jacuzzi and sauna lovely as well. The ladies private relaxation room was also fantastic with a sauna and a steam room. We were in the spa for a few hours and we had it to ourselves for most of the time. There were quite a lot of flies in the main parts of the hotel but to be fair it was very warm and the terrace doors were open. The hotel is an excellent example of a luxury hotel. It was so good we never left the hotel and grounds. Beautiful surroundings, excellent facilities and fantastic service. A huge thank you to all the staff as we feel the staff made our stay 'out of this world'.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhnmckill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, August 5, 2013
Thank you for taking the time to share your feedback following your recent visit. We are delighted to hear that you took the opportunity to immerse yourself in the true Turnberry experience. It truly is a pleasure to hear that the personalised service you received, helped make your stay even more memorable. All of your feedback has been shared with our ambassadors and we hope to welcome you back to Turnberry in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
206 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 25, 2013

Stayed one night in the Turnberry Resort and it was excellent. The hotel room has all the amenities and the resort has many options for dining. The location is great as you overlook the Aisla course. The views and grounds are awesome. It was worth staying there and the added bonus of being able to book the golf on the Aisla when we wanted was fantastic.

Room Tip: The golf course view rooms are the best!
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 22, 2013 via mobile

Was at Turnberry for my grans birthday at the weekend, having never been before but heard lots of mixed reviews i must say i thoroughly enjoyed it, we have lunch (buffet starter and dessert) and steak from the kitchen, could not fault a thing all very nice, bar prices a bit expensive but thats what you expect in hotels.

I love the concierge at the front door with the kilt on - lovely touch!

  • Stayed July 2013
    • Location
    • Cleanliness
Helpful?
Thank Parks1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, July 30, 2013
Thank you for your kind comments following your recent visit to Turnberry for Sunday brunch. We are delighted to hear that you had an enjoyable experience and we hope that you gran had a wonderful afternoon celebrating her Birthday. We hope to welcome you and your family back to the resort in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 22, 2013

Granted, my stay was during unusually hot spell, however, one would expect that "Luxury Collection" hotel rooms would be air-conditioned. Room was very uncomfortable and all I was told was that standard rooms had not yet been air-conditioned. Did not learn of this until after I got to my room. Hotel was not nearly fully occupied and I was not offered an upgrade or was it suggested that could pay for it. Rendered a stay at beautiful property with great employees barely tolerable.

Room Tip: Make certain you get an air-conditioned room
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, July 30, 2013
Thank you for taking the time to share your recent Turnberry experience. I am sorry to see that we did not meet your expectations on this occasion due to the room temperature. Unfortunately our classic rooms are not yet air conditioned however this is something which we are currently working to address. Please accept our most sincere apologies for any upset or inconvenience caused by this issue; it is never our intention for any guest to leave dissatisfied. We hope that you will consider returning to Turnberry in the future as it would be our pleasure to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump Turnberry, A Luxury Collection Resort, Scotland

Property: Trump Turnberry, A Luxury Collection Resort, Scotland
Address: Maidens Road, Turnberry KA26 9LT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Turnberry
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Turnberry
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump Turnberry, A Luxury Collection Resort, Scotland 5*
Number of rooms: 149
Official Description (provided by the hotel):
Nestled within an 800 acre estate with views overlooking the rugged Ayrshire coastline, Trump Turnberry Resort is an enchanting destination. Trump Turnberry is the world's original golf resort with over a century of hospitality and tradition. It is scene of some of the most memorable moments in Open history, the championship Ailsa course is a legend in the game. Complimented by The Turnberry Performance Academy, an outstanding teaching facility offering a holistic approach to the game of golf; Trump Turnberry Resort is one of the most magnificent destinations for golf breaks in Scotland. With a range of outstanding accommodation, championship golf, a relaxing ESPA spa, six restaurants & bars and thrilling outdoor pursuits at Turnberry Adventures, Trump Turnberry Resort boasts a myriad of activities for travelers, golfers and families. The resort enjoys a spectacular coastal setting with breathtaking views of the Isle of Arran, Ailsa Craig and the Irish Sea. ... more   less 
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Also Known As:
Turnberry, a Luxury Collection Resort, Scotland Hotel Turnberry
Turnberry Westin
Trump Turnberry, A Luxury Collection Resort, Scotland

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