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“The Open is Coming” 5 of 5 bubbles
Review of Trump Turnberry, A Luxury Collection Resort, Scotland

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Trump Turnberry, A Luxury Collection Resort, Scotland
Ranked #1 of 2 Hotels in Turnberry
Certificate of Excellence
shropshire
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“The Open is Coming”
5 of 5 bubbles Reviewed March 17, 2008

This is the 3rd time in as many years that I have visited this property and I offer just a few tips. Everyone in Scotland seems to dine out on Saturday night - so if you want a child free zone in the pool, try 6pm on Saturday night. The food at Turnberry is excellent but pricey. A very reasonably priced alternative is Wildiings Restaurant in Maidens - just down the road, or the newly opened Souter Johnnies Pub at Kirkoswald. More than half the diners in Wildings were recognizably Turnberry guests. The Ailsa course is being slightly altered in advance of the 2009 open - some holes being lengthened and more than 30+ new bunkers added. The use of mats is obligatory on Monday to Fridays. They have introduced a breakfast surcharge - a deplorable habit for a 5* hotel - but kippers and haddock are exempt. They've also done away with the free shortbread biscuits in your room. An element of tightness has crept in but the front line staff are still charming.

  • Liked — the view
  • Disliked — the noisy employee on the pool deck who was rearranging the chaise lounges 6pm on Sat
  • Stayed March 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,292 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (366)
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lancashire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 15, 2008

I booked a break at the Turnberry firstly for a family vacation and secondly for time to play golf with my son.

The check in procedure was fast ,smooth and polite(very efficient)

We had a cottage which maybe needed a bit of an upgrade but with to youngish children gave us a bit more flexibility certainly when it came to dining as it is a bit pricey but very good.

The main hotel is a bit of a mish mash of tastes and designs.

the positive which way outway any negatives are as follows.

Service was impeccable ,what you expect from a Westin resort but sometimes they go out of there way to make you feel special.

Golf ,managed 2 rounds on the Ailsa course this is what the hotel is really about OUTSTANDING...............

Overall a great experience.......

  • Stayed January 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bobbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 1, 2007

Just returned from a week at Turnberry with my family - including 2 children- and although the weather was bad, I have to say it was one of the best holidays we've ever had. We stayed in a cottage which gave us flexibility to do what we wanted. The cottage wasnt overly large but was comfortable. The hotel breakfasts we enjoyed very much as we did tea in the hotel lounge and evening meals in the Stagioni Restaurant

There were plenty of things for non- golfers to do. We made use of the leisure facilities - the pool was great as was the pitch and putt course- and we also enjoyed horse riding and archery at the activity centre. The setting and beach were superb.

The staff were very friendly and nothing too much trouble for them and service excellent. I cannot understand the negative reviews!

The meals and activities were overpriced and overall it wasnt a cheap option for a holiday but there was something to keep the whole family happy and so definately worth every penny!

  • Liked — Setting, elegance, activities
  • Disliked — Price!
  • Stayed August 2007, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank DerbyshireFamilyFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed August 24, 2007

I stayed for 2 nights with my wife and in-laws. We were booked into 2 Classic rooms on the 2nd floor.

Welcome/Check-in: The welcome was non existent, there was no door man or anyone to help remove the bags from the car. The check-in was friendly, quick and efficient. Rooms were made available to us, even though we arrived well before 3pm.

The rooms: Tastefully decorated in the old style, fantastic “Heavenly Bed”, large marble bathrooms, bright and airy. It’s ironic that we were probably staying on the only 2 nights of 2007 when air conditioning would have been welcomed!

Ailsa Bar: We took afternoon tea, the Whisky tasting and a few drinks in here on different occasions. Service and product both up to scratch, though I did pop in one morning to read the paper and have a coffee, and the staff member that was on approached every other guest except me even though I caught her eye a few times.

Turnberry Restaurant Dinner: We took the Creative (5 course) Tasting Menu with wine match for dinner on our first night. The food was exceptional, as was the service. The final 2 wine matches were a little disappointing in terms of the quality of the wines chosen. The food service slowed noticeably as the restaurant became fuller, increasing the pressure on the kitchen. Do not dine here if you want a speedy dinner, we lingered happily here for around 3 hours, any less and we would not have been able to enjoy the food and wine fully.

Turnberry Restaurant Breakfast: Again, the staff at breakfast are attentive and on the ball. There is a good selection on the continental buffet, and the hot a la carte selection is ok. It is a shame however, that you have to pay a premium for items such as kippers and pancakes or waffles that would normally be included anywhere else.

Stagioni: Had an enjoyable dinner here on the last night, looking out over the ocean from above the spa building. Food and service were top notch, and the speedier service would suit those who don’t wish to linger.

Tappie Toorie: A brasserie above the Club House with a good bar menu. Very relaxed and informal.

Spa: Pool/spa facilities excellent. The pool area is great (looking out over the ocean), and the massages were fantastic.

Pitch & Putt and the Tennis Court: Had a great time on both of these!

Outdoor Activities: A good selection, the archery was particularly fun!

Overall we thoroughly enjoyed our break at Turnberry, I guess proving that you don’t have to be a golf fanatic to stay there! Yes, the hotel is pricey, and you pay through the nose for everything, but we had a fantastic time and would do it again!

  • Liked — Staff, Food and Beverage facilities, out door activities
  • Disliked — Needs a refurbishment
  • Stayed August 2007, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank panjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iowa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 17, 2007

My wife and I recently completed a 4 night stay at the Westin Turnberry. This resort exceeded our expectations on every front. The hotel sits high on a hill overlooking the ocean and the beautiful golf courses; the setting is jawdropping. The food and service our top notch and the staff througout the resort could not have been more affable. The golf especially the alisa course will take your breath away with its ocean vistas truly the pebble beach of Scotland! I have been to many of the world's great golf resorts and none of them have anything over this great propery. However , this is not the place to be if you're on a budget but if you can afford it you will bring home some teriffic memories.

  • Liked — great service
  • Disliked — nothing
  • Stayed July 2007
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank traveler1159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, Scotland
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed July 21, 2007

Not 5* quality.
Bed and breakfast for two was £299 in a Classic Room to the rear, overlooking the kitchen roof with a ventilator vent close to window,
No fruit, biscuits, flowers.or "complimentary" newspaper.
Two non-matching glasses in the room fridge.
Power shower head was ruptured spraying copious amounts of water at 90 degrees to the target and rebounding over the screen onto the floor.

Breakfast cold buffet was good [ as it should be for money charged] Scottish fried cholesterol breakfast was the included hot dish but omelettes, kippers etc attracted a £5 or £6 surcharge, per person. When delivered to the table the fry was presented as one would expect of a greasy spoon truckers' stop. It was piled in layers. Seems their cutbacks in breakfast chef staffing are having an effect.

Spa swimming pool was cold compared to the ambient temperature of the building. Gents steam room was out-of-order.

Did not eat in the restaurants. Guests should be careful if dining a la carte and choosing one dish from the fixed dinner menu that they are not charged the entire fixed price of the menu. This practice has been challenged by two of my colleagues in the past, as well as one irate British Open Golf Champion.

  • Liked — Location
  • Disliked — Prices
  • Stayed July 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank BurtonAyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, SC
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 9, 2007

Great golf courses but quite expensive. We loved the Ailsa course and several of the holes on Kintyre were very enjoyable. The hotel is nice but could use some refurbishment in public areas. The biggest negative is there is no feeling of being Scotland other than the golf (which is fantastic!). It is very much an American rsort. Skip the dinners at the Westin and go just up the road and eat at Wildings...one of the best meals in Scotland! If it is your first trip, pay the freight to play the golf course.

  • Liked — Golf
  • Disliked — Cost
  • Stayed June 2007
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank USCGolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump Turnberry, A Luxury Collection Resort, Scotland

Property: Trump Turnberry, A Luxury Collection Resort, Scotland
Address: Maidens Road, Turnberry KA26 9LT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Turnberry
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Turnberry
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump Turnberry, A Luxury Collection Resort, Scotland 5*
Number of rooms: 149
Official Description (provided by the hotel):
Nestled within an 800 acre estate with views overlooking the rugged Ayrshire coastline, Trump Turnberry Resort is an enchanting destination. Trump Turnberry is the world's original golf resort with over a century of hospitality and tradition. It is scene of some of the most memorable moments in Open history, the championship Ailsa course is a legend in the game. Complimented by The Turnberry Performance Academy, an outstanding teaching facility offering a holistic approach to the game of golf; Trump Turnberry Resort is one of the most magnificent destinations for golf breaks in Scotland. With a range of outstanding accommodation, championship golf, a relaxing ESPA spa, six restaurants & bars and thrilling outdoor pursuits at Turnberry Adventures, Trump Turnberry Resort boasts a myriad of activities for travelers, golfers and families. The resort enjoys a spectacular coastal setting with breathtaking views of the Isle of Arran, Ailsa Craig and the Irish Sea. ... more   less 
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Also Known As:
Turnberry, a Luxury Collection Resort, Scotland Hotel Turnberry
Turnberry Westin
Trump Turnberry, A Luxury Collection Resort, Scotland

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