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“dreadful lunch”
Review of Glenapp Castle

Glenapp Castle
Ranked #1 of 2 Restaurants in Ballantrae
Price range: $0 - $412
Cuisines: European, British
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed October 15, 2013

I had hoped that our lunch at Glenapp Casle would be memorable. It was for all the wrong reasons. The food was unappetising and unappealing,There were only two choices.The courses practically indistinguishable,and the dessert little more than a small ice-cream with two pieces of ? pineapple and a sliver of chocolate. We chose not to wait for coffee.
We have in Ayrshire very many establishments, hotels and restaurants serving first class meals.This was not one of them.
I would not recommend this hotel.

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3  Thank ann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMcMillanFamily, Owner at Glenapp Castle, responded to this reviewResponded October 18, 2013

We are always very grateful for all of the wonderful reviews of Glenapp, and we of course accept that we cannot please every customer. In this case, however, we feel we have to come to the defence of our fantastic kitchen team. Just last month, our brilliant new Head Chef Matt Worswick, and his three incredibly hard working colleagues, Tom, Tyron and Josh, not only retained our Michelin Star, but also achieved a three rosette AA rating. This was a really incredible feat for a team who only came together in April, and this review is just not fair on them at all.

The lady who wrote it was given a voucher for lunch by relations, and to be honest it was clear from the outset that she and at least one other guest in her party, were really not comfortable with our style of food - they just didn’t enjoy it. We are sorry about that of course, but it needs to be said in response to the review, that the lunch and the service the ladies received was absolutely to our usual standard - a standard that most of our guests, as well as Michelin and the AA, consider to be very high.

Our staff did their very best to meet the ladies requirements – for example they requested a large bowl of chips, while eating their main courses. The menu from that day is shown below. There are, as always, two choices at each course. This is explained when booking. We have served all of these dishes to our guests before and we are happy that they are all very enjoyable, very much to our standard, and very distinguishable from one another.

LUNCH MENU

Saturday 12th October 2013


Fillet of Red Mullet with Squid Ink Quinoa and Roasted Baby Squid
Or
Crisp Pork Jowl with Haricot Bean Cassoulet and Chorizo

Roast Loin of Venison with Heritage Carrot, Braised Leek Heart and Roast Orange
Or
Roast Loin of Monkfish with Braised Puy Lentils, Confit Monkfish Cheek and Red Wine Jus

Choose from a Selection of Scottish Cheeses with Walnut Bread, Wholemeal Crackers and Scottish Oatcakes (Supplement of £8.00 per person for Cheese and Dessert)

Poached Pineapple with Coconut Ice Cream and Spiced Bread

Freshly Ground El Salvador Bourbon Filter Coffee with Petits Fours

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (64)
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42 - 46 of 64 reviews

Reviewed September 23, 2013

The restaurant is a lovely room in the castle, with views out to the sea. There is no choice in courses except for the main, where the choice was grouse or brisket. Grouse is an extremely strong tasting bird, which I think you would either love or hate, and everyone in our party was in the latter category - I'd be surprised if this is unusual.
The first course was Ettrick smoked salmon, which was lovely, probably my favourite of all the things we ate. Cod came next, which was unmemorable, then pork jowl with chorizo which was memorable for all the wrong reasons! There seemed to be a lottery on whether you got meat or just fat on your plate, if you got the meat, it was nice, otherwise, not. The beef was lovely, slow cooked brisket in a rich dark sauce, with a piece of fillet to add value. I was then too full to have dessert or cheese, both of which were well enjoyed by those who managed to find a space.
Wine recommendations from the waiter were very good.

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Thank Diecysiete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Have had a few dinners and lunches at Glennapp and have never been disappointed absolutely
Outstanding food and service may not be the cheapest but worth every penny food flavours and balance are fantastic wine menu excellent hotel itself fantastic as are the grounds the Glennapp is up there amongst the best in the country.

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Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

On this day we had one of the most amazing experiences have ever had and the memories will stay with me forever.

We were very kindly given a lunch for two as a gift. Saturday
morning we spent some time grooming and putting on some style and grace before we headed off for the drive down the coast from Ayr.

After a drive up from the gates, in beautiful woodland and parkland resplendent in Autumn's colours we were met by one of the staff. We took up the offer of a walk in the gardens before our lunch and met the michelin star head chef Adam Stokes returning from the herb garden with ingregients for our dinner. The views and gardens were only matched by the glorious weather.

We returned to the Castle for our lunch and were seated in the drawing room served with canapes and drinks in preparation for our meal. Lead through to the Dining room by our waiter we were treated as honoured guests and given the best table in the room with views down the glen and out over Ailsa Craig.

To say that what followed was divine would not be doing the food justice. I have dined in expensive restuarants but this was something that outclassed every food we have ever been lucky enough to taste. Each and every mouthfull from canapes to coffee and petit four at the end was a delight and a privilege.

We were attended to with a level of service that was unparallelled. Our ever want and whim attended to, however without it being over inclusive, or too much attention. We felt part of the experience and not just punters. Our experience was one of pleasure not only of the food but the whole day.

I can only say we intend to return, to partake further of the experiences this wonderful place has to offer.

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Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

My wife and I have eaten here on 3 separate occasions. We had the 6 course taster menu each time. The food is amazing. The balance of flavours and the execution of the dishes is spot on. The fist time I ate here ranks as the best meal of my life.

The hotel and its setting are beautiful, with a view of the Ailsa Craig out the window impressive to say the least.

If you are in the area you should go and eat here. Really.

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Thank XerxesVargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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