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“So close to being perfect; if only the staff weren't so dour and the breakfast so dissapointing”

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Piersland House Hotel
Ranked #1 of 6 Hotels in Troon
Certificate of Excellence
Wareham, United Kingdom
Level Contributor
136 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“So close to being perfect; if only the staff weren't so dour and the breakfast so dissapointing”
Reviewed July 4, 2013

This hotel has a glorious location near the sea, next to the golf course, in lovely grounds. The house is beautiful with lots of places to wind away the day sipping cups of coffee. The rooms are very nice and the price is good ... but why-oh-why do the staff have to be so dour. I know this is Scotland but come on "cheer up". Also for a 4 star hotel the breakfast is a bit pitiful. A tin of mandarin segments as an excuse for fruit, yoghurts still in the catering wrappers.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claude K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
Stirling, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2013 via mobile

Stayed here for one night for a friend's wedding nearby. Lovely refurbished room with stylish modern decoration and lovely ensuite. Very stylish with a nice selection of refreshments in the room. Friendly, helpful staff and very tasty full Scottish breakfast option along with cold and cereal options too. Would recommend.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Audrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeenshire
Level Contributor
118 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed June 28, 2013

Stayed 2 nights here recently and enjoyed it. Were in a Garden Lodge which is actually a suite with a large lounge, and en suite bedroom.

Room clean and well presented.

Food was very good, especially the breakfasts!

Staff on the whole were very good but having prepaid for the stay and having twice to sort that out (on arrival & departure), felt that was a bit off

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gg13533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 19, 2013

Stayed here for a friends wedding. Staff were friendly and helpful and food was great! Biggest wedding meal I've ever had and the breakfast was delicious with prompt service. Nice biscuits and tea/coffee in the room. Only downside was the shower. Shower is a little bit of a stretch as I've been in rain that was heavy.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellingGGDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Kilbride, United Kingdom
1 review
Reviewed June 15, 2013

From the moment we arrived the day before our daughters wedding until we left the day after we had a wonderful time. All staff without exception were great, very pleasant and helpful, food was gorgeous and everything went very smoothly can't thank them enough for making Rebecca and David's day special. I have and will continue to recommend the Piersland to everyone. We stayed in cottages which were immaculate and all guests and family who stayed also said it was fantastic, we could find no fault whatsoever.

  • Stayed May 2013, traveled with family
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    • Location
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    • Rooms
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Helpful?
Thank Elizabeth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 13, 2013

I stayed here over night after playing golf at Royal Troon immediately opposite with some business associates - I had a large suite like room in the annex which was very spacious and well appointed and had a great dinner with my fellow golfers in the restaurant in the evening.

The quality & choice of food was excellent and the food and wine very competitively priced. The bar post-dinner was quite busy but last orders were called at 10pm sharp (perhaps being a non-weekend ie Thursday night?)

Breakfast the following morning (full Scottish) wasn't to quite the same standard but overall a good experience especially in such a popular and touristy spot like this.

Room Tip: Cottage style rooms in the annex very spacious
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Stronty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 8, 2013

Cannot comment on the hotel, only the restaurant, wish the front of house staff could be a bit more pleasant, that is your first contact and attitude could be better. Food very traditional, very nice, a bit boring, and the atmosphere is very staid. Cannot fault anything just not the friendliest or cheeriest of places.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank lucky43_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piersland House Hotel

Property: Piersland House Hotel
Address: 15 Craigend Road, Troon KA10 6HD, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Troon
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Troon
#1 Luxury Hotel in Troon
#2 Business Hotel in Troon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Piersland House Hotel 4*
Number of rooms: 37
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Also Known As:
Piersland Hotel Ayr
Piersland House Hotel Troon, Scotland

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