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Piersland House Hotel
Ranked #1 of 6 Hotels in Troon
Certificate of Excellence
Reviewed January 12, 2013

the hotel is lovely in its ambiance and interior. the meal we had was delicious and well presented. the staff were very helpful and considerate.

the room was lovely and very clean, the only thing that i could complain about was the firmness of the bed, i am not used to such a hard bed and found it very uncomfortable. I did mention it to the staff upon leaving and note was taken.

  • Stayed: January 2013, traveled with family
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Thank cameronphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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637 - 643 of 854 reviews

Reviewed January 10, 2013

Stopped by at the start of the year with family for lunch. The lunch buffet was for a 4 star hotel very average. After talking to other family member that were there last year the food was just the same no change. I would also like to point out that the room/area were the buffet was presented was a hallway leading to other parts of the hotel(way to toilets, hotel rooms, reception etc) not very hygenic. Sorry but will not be returning

Room Tip: Sorry but lunch buffet not up to scratch for a 4 Star Hotel
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Stayed: January 2013, traveled with family
2  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

We went to this hotel as we use a sister restaurant the Canny Man frequently and food is always excellent, and we were not disappointed. Food in the Piersland was excellent but while on our first night the service was good but on our second night it was poor, with my husband having to wait for his dessert for over 35 minutes, hence he no longer wanted it. We complained to the head waiter who did apoligise and stated that we would not be charged for the dessert, which we were not. We were staying in one of the bungalows which was tastefully furnished and comfortable. However the heating did not come on in the afternoon until 3pm, hence the lounge took quite a while to heat up. We did request that the heating be put on but it was still 3pm before it came on. Given that my husband is quite frail and I have asthma this was not very satisfactory.

Room Tip: Book directly with hotel who have good offers.Rooms in the main hotel some will have seaviews, bunga...
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  • Stayed: January 2013, traveled as a couple
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Thank RomaryScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013 via mobile

We celebrated our wedding reception at this hotel. All staff were very welcoming and friendly. The whole day ran like clockwork despite our contact person being changed only 2 days before the wedding. Michael took charge of the day and he did a fantastic job. He was very attentive to all the small details and made sure we had plenty to eat and drink during the photographs. We were able to completely relax and enjoy the day as everything was taken care of. The food can only be described as amazing. We had eaten in the hotel before our wedding day and it is always of a very high standard. Every course is beautifully presented and portion sizes are generous. We thoroughly enjoyed the food we chose for our meal and guests are still referring to how good it tasted.
One of the bar staff stayed until the early on in the morning to serve those of us that weren't quite ready to turn in. She was very pleasant despite (as we found out the next day) working a breakfast shift a few hours later.
The rooms were lovely. When we came to view the place a couple of years ago, we were shown as rooms were being cleaned so they were not 'on show'. We were quite taken with a management that would be at ease showing rooms that had not been made up. When we stayed, the room was spotless. All presents and cards had been laid out for us in our room (not always the case in every wedding venue). The rooms are spacious and all have lovely views; some overlooking the sea. There are a number of cottages in the 'grounds' which are a good size and nicely decorated.
Breakfast the next morning was lovely. Staff were very attentive and there was a wide selection of hot and cold foods.
We would happily recommend this hotel to anyone whether it be for a meal, a weekend break or for a wedding. You will be treated very well.

  • Stayed: July 2012
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2  Thank smileyscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

A charming hotel, located just across the road from Royal Troon Golf Course and approximately 15 minutes walk from the Town Centre. The hotel has a number of accommodation options in the main building, and the separate lodges and cottages. Visiting family in Troon for 10 days over Christmas and New Year, I opted for the Lodge accommodation. It was modern, tastefully decorated, well maintained and – importantly for a Scottish Winter – well heated. Wifi was complementary.

The hotel bar was very pleasant. Although I didn’t dine in the restaurant on this occasion, had done so with the family earlier in the year and found both the food and service to be very good.

  • Stayed: December 2012, traveled with family
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Thank nick164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

We have stayed at the Piersland Hotel many times over the years and have never left feeling disappointed. Our latest visit was at the beginning of January 2012, some of the deals offered till the end of March are very good, tremendous value and should not be missed.

We have stayed in most of the rooms here, the rooms in the main hotel are large and traditional, the cottages have a bedroom & TV,separate lounge which has a sofa bed & TV and a bathroom. We prefer the recently constructed lodges which are about 50 metres from the main hotel. All the rooms are spotlessly clean and have tea,coffee,hot choclate and Ovaltine etc.

The food here is very good the menu endless and if you take the deal it is included along with your breakfast . The beer is good and the wine selection is adequate but not extensive and reasonably priced.

If your a golfer this hotel is in the centre of golf heaven.

Take advantage of the deal, it's great value.

DJN

Room Tip: For family's try the cottages,romantic couples the Honeymoon Suite, singles and normal couples o...
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  • Stayed: January 2013, traveled as a couple
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2  Thank DJN55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

We have just returned from Piersland after having our annual New Year Break there. We usually go to places like St Anne's or Plockton but this year decided to splash out a wee bit as the rest of the usual haunts had upped their prices to about £300 for three nights. Well, Piersland was dearer in so much as they charge almost £300 for two nights. The difference was MASSIVE! The food was magnificent and the steaff were even better. There was late night entertainment on hogmanay going through till the wee small hours. The accommodation was FAB. We stayed in a small self contained unit comprising of a lounge, bedroom and bathroom. Considering what you get for your money, it is really good value. We will be back.

Room Tip: No need, they are all terrific.
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  • Stayed: December 2012, traveled with family
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Thank Golgamesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piersland House Hotel

Address: 15 Craigend Road, Troon KA10 6HD, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Troon
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Troon
Price Range: $100 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Piersland House Hotel 4*
Number of rooms: 37
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Also Known As:
Piersland Hotel Ayr
Piersland House Hotel Troon, Scotland

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