I had high hopes for the hotel although my stay was a bit of a bumpy ride. The girl on reception for our check-in was appalling. She ignored us while she finished chatting on the phone and tapping away at the computer and didn't smile at all when she finally gave me some recognition. I had to return to the reception desk only minutes later to ask a quick question and she completely ignored me until I started tapping my foot.
The doors on the landings and to get out to the stairs and lifts are quite stiff and we struggled with heavy suitcases.
The rooms were spotless and my sister loved the massive telly! I enjoyed the hotel pool, steam room, sauna, jacuzzi and gym suite a lot. They are clean and the gym well laid out, (fans in the gym would be good, I got awfully hot on the treadmill).
The meal in the Two Fat Ladies was excellent and the staff were attentive. We had coffee after in the Arran Bar which has a good selction of drinks and lots of comfy seating.
Breakfast was superb, a broad selection and quick service. Check-out was excellent, I was glad it wasn't the girl who checked us in.More
- Free Wifi
- Free Parking