Didn't want to be here as I had been bumped out of the Strathpeffer Hotel, where I had booked 10 months previously, along with 14 other couples. Entering this ageing edifice was like stepping back in time! The first thing I saw was another guest complaining he had no shower and being given a rubber hose to put on his bath-taps! We were given a poky little room overlooking the staff car park, which was the dimmest hotel room I have ever strayed in - main lighting consisted of two wall brackets, and the bedside light was not bright enough to read by. Most of the electrical sockets did not work, and the desk light had a faulty switch. The walls, floor and ceiling were paper thin so we could hear everything , including the snoring from the next door room. The bathroom floor squeaked like a pregnant hippo. There were no toiletries. The wallpaper was peeling and the paintwork badly chipped and scratched. Breakfasts were so chaotic it was funny - no tables laid for us, three different waiters took our orders for tea and coffee, but we had no cups to drink it from when it arrived, and no sugar.,No butter or preserves to put on the pasty slices of warm plastic bread which may have been in close proximity to a toaster but probably not actually in one. Cooked breakfast was stale, overcooked and lukewarm and included a dark brown roofing tile which on closer examination turned out to be a portion of hash brown which I think may have been cooked several days before and re-heated for each breakfast since then. Some jugs of warm liquid turned out to be what passed for orange juice, but it seems most of the orange mix had been omitted. The level of staff service was awful - bar staff who don't know their own stock and who charge for double when pouring singles, chambermaids commandeering the tiny lift with laundry trolleys, leaving elderly residents with walking sticks to hobble downstairs, coffee cups left on outdoor tables at breakfast still there at lunchtime. My advice - don't go there!
- Official Description (provided by the hotel):
- Peacefully set in its own grounds with lovely views over the colourful village square, this chateau style hotel’s traditional features have been carefully retained to strike just the right Highland note. A warm welcoming feeling comes as much from the friendly staff as from the fine wood panelled public rooms which have been carefully preserved. Strathpeffer itself is just steps away from the hotel and is renowned as an attractive Highland spa resort with fabulous Victorian architecture. Be sure to enjoy the scenic views of the village below from the open veranda. The massive peak of Ben Wyvis is the backdrop to this charming village. It’s a perfect base from which to explore Scotland’s dramatic Northern Highlands – mountainous countryside, sparkling streams, waterfalls and golden shores. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Priceline and Agoda so you can book your Bay Highland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Highland Hotel Strathpeffer
- Bay Highland Hotel Strathpeffer, Scotland