Our experience of the Summer Isles Hotel was so varied that it is hard to rate it without commenting separately on the different dimensions. There are some great things about the place, but overall, we were a little disappointed relative to reviews and price - hence the three stars. Location: There is no doubt that the hotel is in a great location. However the fact that you have to look over the car park and through shrubs and trees to see the view is a bit disappointing. We had paid extra for a room with a view, but could only actually see it if we sat directly in the small bay window, and even then it was obscured by shrubs. Room: Our room was lovely, large, comfortable and luxuriously appointed. Dinner in the restaurant: This was bizarre. Aside from the location, it was the reviews of the restaurant that drew us to this hotel and we were really looking forward to dinner on the first evening. On arrival, we learned that dinner is a fixed, five course tasting menu, with drinks served at seven and dinner served at seven thirty. We had no problem at all with this, and the menu looked good. However, when we arrived for a drink at seven, we realised that all dinner guests are expected to sit together in the sun lounge to socialise with a drink before dinner. On the one hand, there wasn't enough space for everyone to sit (and very few seats where anyone could enjoy a view) and on the other, we hadn't driven for three days to a remote part of Scotland to socialise with lots of other tourists. We actually wanted a romantic evening together. We therefore had to endure an extended, awkward pre-dinner period (it was nearly 8 by the time we were seated for dinner). The food itself was ok. The chef is clearly technically accomplished and worked with local ingredients. However, the menu was very unbalanced - a veloute amuse bouche, a (bland and gloopy) panna cotta, seafood (slightly undercooked) served with a cream sauce, the main course meat dish served in mousse form, a pre-dessert of sorbet and a parfait for dessert (the parfait simply didn't work), then cheese... it was all just too much creaminess and not enough variation of textures or tastes and very few vegetables. A number of the matching wines were beautiful, but the food just wasn't good enough to justify the overall price of the meal. However, it was the service that really made the evening underwhelming. The service was very efficient, but the head waitress/manageress was so impersonal and humourless that the the evening didn't feel relaxed, but incredibly stuffy and formal. Not once did anyone asked us whether we were ok or whether we enjoyed it. There was no comment at all when we both left our almost inedible parfait. Breakfast was similarly formal, and the quality of the hot breakfast was inferior to any other that we had on our tour of Scotland. My 'mini cooked breakfast' was particularly mini when they forgot the bacon and served only half a mushroom! The Bar: the bar was fantastic. Really warm, friendly, informal service. Delicious, fresh food. We loved our evenings in the bar and would highly recommend it. We would also recommend the hotel's packed lunches - the baguettes are beautiful. I realise that the restaurant attracts lots of positive reviews, so I can only assume that many other diners (the demographic seems to be elderly, with a lot of Europeans) enjoy the formality and don't find it as stuffy as we did.