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“A hidden gem in the highlands”

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Glenmoriston Arms Hotel
Ranked #1 of 1 Hotels in Invermoriston
Certificate of Excellence
Glasgow
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A hidden gem in the highlands”
Reviewed April 11, 2007

Our family was taking a short break in the highlands before easter and happened upon this small hotel whilst heading for Skye. As it was late it was decided to check on availability for one night. Lucky for us that they had a few rooms to spare ( Only eight rooms in total). We were made to feel totally at home and greeted by a polite english lad called Lewis who went out of his way to make sure that we wanted for nothing, Turned up the heating in our rooms, ( It was still march after all!, Took our bags up and booked us a table in the restaurant) . After settling in we made straight for the dining room and what can only be described as sublime was what we were given for dinner. Albeit the menu is largely reduced for the off season it was well cooked with care and attention to detail. ( I defy and-body not to enjoy the Chocolate Nemesis! and the ravioli was excellent if not a little on the small side).
The bar has a range of malts that outside of speyside is quite an impressive array. Even the chef took time to explain a few to us which was interesting. The only downside to our overnight stay was that the bar was a little chilly and this was due to a faulty fire being replaced so we were informed by the new owner, Mr Forrest.
Overall a perfect night in a what is described as their "Highland Home ".
Not sure what whisky hunter of Boltons problems seem to be but rest assured we will be back!

  • Liked — Tartan everywhere, feels like Scotland
  • Disliked — Stayed next to room 5 which has a jacuzzi, quite noisy next door!
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank StrungoutGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Cumbria, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 27, 2007

We stayed in the hotel not long after it opened for this years season and it has just changed ownership. This is a big old place in a good central spot near to Loch Ness. It is a place of some character but was missing the ambience to make it all hang together properly. I'd put this down in the main to the fact that the place was cold with no real fires lit nor much evidence of the central heating, despite the chilly temperatures outside.

The rooms are clean, tidy and reasonably well equipped and if you get a room at the back of the hotel (as we did) it is very quiet given the hotel's location at a major road junction. The decor was a little stereotypically 'highland tartan twee', and the radiator in the room had not been bled properly so we struggled for warmth.

The new owner is nice enough, if a little over enthusiastic. I'd put this down to the excitement of having just opened, and when busier he will most likely calm down to an acceptable level!

The website raves about the quality of the food. This was a bit of a letdown and was not as good as we had expected and was no better than just above average.

Overall, given time to settle in and get to grips with the place I think the new owner will most likely make a decent fist of this place if he doesn't get too involved in his 'big plans' and just gets on with running an decent, if run of the mill, highland hotel.

  • Liked — Convenient location
  • Disliked — Lack of heating!
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whiskyhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed November 7, 2006

Had a two night stay here - even in off-season there were a reasonable number of guests around which is probably good evidence of it's growing reputation as a nice place to stay.. Nice room, nice food, nice bar and all round nice people. Definitely recommended!

  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank beedqlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScotlandMackenzie, Mr Keith Forrest/ Owner at Glenmoriston Arms Hotel, responded to this review, February 27, 2007
This Hotel is under new management as from the 1st of Febuary 2007 and cannot be acountable for any reviews that came before this date.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitby, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2006

My husband and I spent one night at the Glenmoriston Arms while hiking the Great Glen Way and were delighted with the accomodations - very clean, comfortable, and nicely decorated. Our evening meal was absolutely delicious - I would highly recommend the pate to open, followed by the game pie - both were beautifully prepared and presented. Breakfast, too, was a treat - Scottish smoked salmon with (very creamy) scrambled eggs. Delicious!

In short - a gem in the middle of the Highlands.

  • Stayed June 2006, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GGW'rFromCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 6, 2006

My fiancee and I stayed at this hotel two nights during the week following Hogmanay accompanied by a college friend who currently lives in Scotland, and had a wonderful stay. Every bit of food we were served was great and the full Scottish breakfast we had each moring we were there gave us a high energy start to the day. Our room was terriffic, with a big window looking out the front of the hotel. The dining hall and the bar downstairs were very well kept, and the staff was always courteous and efficient. The location has a very central location to some of the prettiest scenery in the Highlands. Just across the street is a corner shop and post office, so if you need a few supplies or want to mail anything, that's quite convenient and you are likely to find a friendly face in there too. I have traveled extensively and even lived for a while in that part of the world, and this hotel is hotel rates alongside or above every hotel where I have stayed in Scotland, England or Ireland. This hotel is far above many of it's type, and I would recommend it to anyone. I find it disconcerting that some have apparently become so stressed out while staying there. This hotel is located smack dab in the middle of the Scottish Highlands, one of the prettiest places on the face of the Earth, and on the north side of Loch Ness. I hope that if you decide to visit this part of the world that you will relax and enjoy.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldsuzandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 18, 2006

I stayed at this hotel for five glorious nights, together with my husband and parents, who had been before and recommended it highly. We were certainly not disappointed. The hotel benefits from a stunning location. The owner, Nick, could not have given us a warmer welcome, in fact nothing was too much trouble throughout the entire stay and this was also true of his charming wife, Hazel. Our rooms were well furnished and very clean and the general decor was exactly what we would hope to find in a rural Scottish hotel/restaurant - cheerful tartan carpet, traditional prints on the walls, and tasteful furnishings. The entire place was immaculate and the bar increadibly comfortable with it's roaring open fire, and enormous array of single malts beckoning. Now for the food: we ate from the fine dining menu in the restaurant every night and were continually wowed by Graham Smith's mouthwatering modern scottish cuisine. We were literally left bereft of superlatives after each course. Emphasis is obviously placed on the finest quality ingredients (local when possible), never compromising on quantity. Moreover, he went beyond the call of duty in preparing inventive alternatives to cater for my numerous food intollorences. It became clear that the Glenmoriston Arms attracts many regulars to the hotel, bar, and restaurant. For example, we witnessed many local people arriving for dinner or drinks, greeting Nick and Hazel like family. We will definitely be going back AND telling all our friends about this total gem of a place. I was surprised to spot a bad review on this page and all I can say, having enjoyed such a wonderful experience at this hotel, is that there must be two sides to every story!!

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 16, 2006

We recently called in at the Glenmoriston Arms to see if it would be a nice place to stay the following night and to sample the food. We were staying about 15 miles away and had decided to have drive and find somewhere else to stay the next night or two.

This place looks lovely from the outside, although there isn't much around it. In the car park to one side is "The Tavern" but we didn't even notice it when we pulled up and went into the Glenmoriston Arms. A member of staff looked at us when we entered reception but before we got to the reception desk he got up and walked off! We thought this was odd but the bar/restarant looked busy so we thought we'd go in, get a drink and then something to eat. As we went in the owner was apologising to an older couple about something to do with their meal and said he would give them a free glass of wine each. He went behind the bar were we had been stood and completely ignored us except for a cursory glance. Now I might say here we had our two, very well behaved older children with us. We were dressed nicely and we all have good manners, but the way he spoke to us and looked at us you would have thought we were the roughest tramps off the street. He eventually looked at us, non-smiling and just said "Yes?" in an off hand tone. We said hello we were looking to have a meal if there was a table free and were about to ask about rooms, but before we could finish he said "Booked up" and turned away. We said we didnt mind waiting a while and he turned round, gave us a filthy look and said "Go to the Tavern over there". My husband and i looked at each other and I asked what this tavern was called. He looked at me like i was a complete idiot and raised his voice saying "THE TAVERN!". Everyone turned and looked at us. I was extremely embarrassed and we had to turn on our heals and leave.

As it was getting late we went to THE TAVERN and it was dreadful. It was like an outhouse and obviously belonged to the hotel. I thought it looked 'bargain basement' and wouldn't normally have stayed but we were all hungry and asked for a menu. The menu was grubby and sticky and we were aghast at the prices. Over £7 for a child's chicken nuggets and chips! We felt we had no choice but to order as there seemed to nothing else around for miles. We waited 45 minutes for our starter which was awful. I had goats cheese which was meant to be warm and wasnt. That was on top of bagged lettuce and didnt have any sweet chilli sauce but a small container with watery, bitty vinegar in it! It was disgusting. No one elses food was hot. We then waited 35 minutes for our main course. We did speak to the bar tender who apologised. He eventually came over and said he would give us 10% off our bill. We got our main course and found it to be as bad and certainly not worth waiting for. We got the bill and even though I should have complained bitterly we didn't as I just wanted to leave. The bar tender watched us get up and didn't even say goodbye. Three starters and four main courses (one childs) cost us nearly £60! Had it been good food and a nice place we wouldn't have minded paying it.

Avoid this place, the owner has foul manners and is very rude and you get overcharged for disgusting food.

Stayed May 2006
Helpful?
7 Thank JMRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Glenmoriston Arms Hotel, responded to this review, July 2, 2006
With reference to the above review, firstly I find it very distressing that they have encountered this kind of service in my hotel. As I am the only male member of staff, I cannot think of one incident when I have spoken to a guest in our hotel in the manner described.
We are on occasion full in our dining room, when this happens we will show the persons requiring a meal with us where exactly our tavern is, certainly Never Ever shouting it.
We were awarded the highest ever award for hospitality given in Scotland by the AA inspector, we are known for our hospitality in the Loch Ness area so maybe I feel that there has been some artistic licence with this review, especially as we have recently spent a considerable amount of money renovating our Tavern and for information sakes Chicken Nuggets and Chips, which are pure breast of chicken, not re-constituted cost £4.95.
Should the person concerned feel that they would like to contact us on this matter they are welcome to, but if you are to review us, please be fair...we are always fair wiuth our guests!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glenmoriston Arms Hotel

Property: Glenmoriston Arms Hotel
Address: Main Street, Invermoriston IV63 7YA, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Loch Ness > Invermoriston
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Invermoriston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenmoriston Arms Hotel 3*
Number of rooms: 11
Official Description (provided by the hotel):
Glenmoriston Arms Hotel located in the Scottish Highlands by Loch Ness. On the road to the Isle of Skye, Fort William and Inverness. Perfectly placed to base yourself whilst touring the Highlands. This charming old Hotel, has 8 traditionally furnished bedrooms within the main building and 3 more contemporary styled external bedrooms. The Moriston Bar and restaurant serves quality Scottish fayre, locally sourced where possible, and an extensive range of single malt whiskies. ... more   less 
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Also Known As:
Glenmoriston Arms Invermoriston
Hotel Glenmoriston Arms
Glenmoriston Arms Hotel Invermoriston, Scotland - Loch Ness

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