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“would recommend”
Review of Comfort Suites

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Comfort Suites
Ranked #3 of 17 Hotels in Manchester
Certificate of Excellence
Reviewed June 1, 2014

Hotel was tucked away off of a frontage road next to a small wooded area. Hotel was quiet and had a relaxed feel. Hotel was clean. Room was spacious and included a mini fridge and microwave. Great value for the rate offered. Lots of food choices close to hotel. I did not use the pool area or take in the continental breakfast so I cannot comment on those. The only thing that bothered me about the hotel was there was never anyone employees in the lobby area or at the front desk. When I checked in there was not a soul to be found and hotel was dead quiet. Finally someone appeared from behind a closed door to a room behind the front desk. I then left hotel to get a bite to eat and upon return got that same eerie feeling. No hotel staff to be found anywhere. When I checked out the next morning same situation. I stood at the front desk for awhile to get a print out and no one ever showed up. I just left my key on the desk and left. For a enviroment that is customer service orientated I find it odd that there was never anyone to greet people or to give a welcoming feeling.

  • Stayed: May 2014, traveled solo
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Thank nhrafan1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

We are glad to hear you enjoyed your stay. The staff is very busy keeping the hotel looking and running as smoothly as possible. But with that being said I do not like hearing you didn't see a single staff member. I will talk with the staff to get to the bottom of this. Thank you for voicing your concerns it can only help our hotel to be better and give our guest the best experience available. We do hope you see you in the future.

Thank you,
Kayla Transue
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 - 107 of 213 reviews

Reviewed May 31, 2014

I should start out by saying that we had a little trouble finding this place. We reserved a room here based on TA reviews, but we couldn't see it from the road. Thanks to Google Maps and sharp eyes, we found it behind the Holiday Inn.

It was a great value. The suite was very attractive, clean, fairly new, and well equipped. We had a micro and a fridge which suited our plans to eat in perfectly and gave us the option to move things around to accommodate our dinner seating arrangement. Perfect.

Our view was pleasant. The hotel was quiet. The breakfast was very nice. Everyone was courteous, helpful, and very professional. Absolutely no complaints on any front from us.

Two thumbs up!

Room Tip: Top floor, facing away from the road.
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  • Stayed: May 2014, traveled as a couple
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Thank Shea1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

Two Thumbs up to this review! We can be a little hard to find, but are worth the hunt. Thank you for taking the time to leave us with such a great review. We look forward to seeing you in the future.

Thank you from the Staff of Comfort Suites

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Reviewed May 31, 2014

Good experience. We got the last room at five o'clock pm. Had everything we needed. Great rate, good beds. It is on my list for a return visit. We got ten per cent off for eating at O'Charley's by showing our room key. Room decor, furnishings updated and attractive. You're doing a good job Choice Hotels!

Stayed: May 2014, traveled as a couple
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

Thank you for the awesome review. We are delighted to hear you enjoyed your stay! We are look forward to having you stay with us again soon!

Thank you from the Staff of Comfort Suites

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Reviewed May 26, 2014

We spent one night here over Memorial Day weekend. The hotel is clean, and the rooms are set at an interesting angle, not the typical "rectangle." The sofa sleeper is a twin, and was fairly new. You do need to ask for the sofa bedding at the front desk; it is not stored in the room. The room was clean, and so were the public spaces. My kids loved the indoor pool. The breakfast was good, and had a few extra items you don't normally see, like packaged cheese and grapefruit. The only issue we had was a strange, repetitive clicking noise in the ceiling, which may have been water or electrical. We stayed on the second floor, so perhaps try the third floor to avoid this issue. All in all a nice place to stay.

Room Tip: Try a room on the third or fourth floor to avoid interior floor/ceiling electrical/water noises.
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  • Stayed: May 2014, traveled with family
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Thank SGRUGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

We are very happy to hear you and your family enjoyed your stay with us. We are always striving to deliver the best service we can. I will make sure and check for the noise you mentioned. We look forward to seeing you again soon!

Thank you from the Staff of Comfort Suites

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Reviewed May 26, 2014

Part of a large group of bus tour. I have to say they could accommodate us all. Breakfast was wonderful and when they ran out they brought in more. Beds slept nice and the rooms are large with fridge and microwave. All in all a nice hotel deserving 5 stars.

  • Stayed: May 2014, traveled with friends
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Thank One2travelUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

Thank you for this great review. We are glad you enjoyed your stay. Please come back to see us again when your in the area.

Thank you from the Staff at Comfort Suites

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Reviewed May 25, 2014 via mobile

I rarely give all five stars in every category but Comfort Suites in Manchester, TN deserves every one! The room was clean, comfortable, spacious, and quiet. The staff was friendly and courteous. Will definitely stay here again when visiting family in the area.

  • Stayed: May 2014
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Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites, responded to this reviewResponded June 4, 2014

Dear Guest,

It is great to hear we deserved a 5 star! Thank you for such a great review! We look forward to seeing you in the future.

Thank you!

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Reviewed May 11, 2014

Great value! The rooms were clean and nicely decorated. Beds were super comfy! Breakfast was pretty decent considering it was complimentary. I'd definitely stay there again. I hope they keep up with the place.

  • Stayed: May 2014
    • Value
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Thank kcsunshineband77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kayk_Tn, General Manager at Comfort Suites, responded to this reviewResponded May 14, 2014

Dear Guest,

Thank you for your great review of the hotel. We value your feedback and look forward to having you stay with us again soon!

Thank you from the Staff of Comfort Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 152 Hospitality Boulevard, Manchester, TN 37355
Phone Number:
Location: United States > Tennessee > Manchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Manchester
Price Range: $111 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Conveniently located near the Manchester Coffee County Conference Center and the Beans Creek Winery, the Comfort Suites® hotel in Manchester offers all the essentials you need to stay on your game and be your best. You’ll find plenty of other local sites, activities, and attractions to explore near our all-suites hotel in Manchester such as the Old Stone Fort State Park as well as Arrowheads/Aerospace Museum, Normandy Lake, Willowbrook Golf Club, U.S. Air Force's Arnold Engineering Development Center, and Old Shed Brewing Company. We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as a computer with Internet and copy, print and fax machines, plus free WiFi, indoor heated pool, exercise room, business center, and guest laundry facilities. Get going with a great breakfast. Start your trip to Manchester with our free hot breakfast. Our 100% smoke-free guest rooms feature irons and ironing boards, refrigerators, microwaves, flat-screen TVs, coffee makers, hair dryers and sofa sleepers, along with premium bedding and more. Keep your electronic devices charged with a recharge device including AC and USB outlets provided in all guest rooms. Behind every great stay is a great night at the Comfort Suites. This Manchester hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today! ... more   less 
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