When I arrived at this Hampton Inn, I was surprised to see that this was not your typical Hampton Inn Hotel and was more like a motel with outside entry to all rooms. When I arrived at the front Desk, I was greeted by a disheveled manager who told me that my suite was not available due to a hot water tank break down and the room did not have hot water. Sensing my disappointment, he then said, "Well, if you want the suite, that's up to you, but there's no hot water" Sarcastic and unprofessional as far as I was concerned. Being that I am a woman who travels for business, safety is definitely a priority. I was located in the back of the hotel and noticed that there were no cameras located anywhere through out the corridors. This made me feel very unsafe with my surroundings. The phone was not working in my room, there was no movie rentals nor any exercise facilities. When I told the front desk that my phone was not working, the lady behind the desk just laughed...I also feel the room was very sub par. I noticed some small bugs which I was not sure if they were bed bugs or not. I pulled the mattress back and although I did not see any, I still felt uneasy about the room. I did pull the couch out away from the wall and noticed dead bugs, which were beetles and lots of dust and dirt. I was booked in for two nights, but cut my stay short and decided to go to the Comfort Inn and Suites located in Manchester. I always make a point to stay at the Hampton Inns when I travel, but I will definitely make sure that I delve a little deeper next time. I will certainly make sure that this is communicated when I receive my survey.
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- Also Known As:
- Hampton Inn Manchester Hotel Manchester
- Manchester Hampton Inn