We were so looking forward to our overnight stay at Mar Hall, overall we were impressed but we feel let down with a few things that should not happen at a 5* hotel. Our room was No 48, after the cold walk down to the room due to having to walk past the golf shop where the door never seems to close, we entered our room which on first impression looked very good, with a view of the golf course and hills, however we soon noticed the dust on the wall which you could write your name on it, cob webs hanging from the ceiling, the heating went off around 5pm resulting in both of us having to put on the house coats. The swimming pool was not available due to a overnight power cut, the guy at the pooy said this would be sorted by the next morning, turned up at 8am still the same excuse?? We left these remarks in our room, we are still waiting on a reply, my feeling is the cleaner read it and deceided not to hand it in. The meal at night was very good and the entertainment was very nice. The next morning we were awakend at 7:30am by the woman next door talking constantly for 45mins, soundproofing in the room very poor. At checkout the girl at the desk never asked if we enjoyed or visit, have a nice journey, nothing but sign here. As I said overall the hotel is an excellant stay, to make it perfect correct the little things mentioned
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- Also Known As:
- Mar Hall Bishopton
- Mar Hall Hotel Bishopton
- Mar Hall Golf & Spa Resort Bishopton, Scotland