Having been in the hospitality business for 25 years I have never in that period of time came across such unprofessional staff.
After sitting in a very cold bar with my jacket on as was not warm enough to take off, the bar waitress for not at all pleasant and my daughter had to go up the bar to ask for two glasses of water which she then had to wait for as was not offered that they would be brought to the table. when my daughter was given then they were not with ice or lemon..!!!
Then as we were eating our dinner the waitress proceeded to have a conversation across the room to the head waitress about their plans for the following evening and other nights.. Highly Unprofessional..!! if that had been my staff I would have sacked them on the spot...
In a establishment like this you expect a high standard and not of that you would get in a bog standard corner cafe... Very dissapointed in Mar Hall..
Also the hygiene standard and overall condition was again very disjointing when compared to hotels of the same calibre which I have also stayed at and never felt the need to ever write a review before as I have always been happy with everything..Turnberry, Gleneagles and Old course St Andrews.. Marr has the worst staff and standard by far.
They where extremely eager to close the bar which we where sitting in ....at this point it was only 10:30pm ....
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- Also Known As:
- Mar Hall Bishopton
- Mar Hall Hotel Bishopton
- Mar Hall Golf & Spa Resort Bishopton, Scotland