My husband and I stayed at Mar Hall overnight and I used the spa for a massage the following morning. The location is great, so close to the city yet you get a sense of the Scottish country side. First impressions are fantastic, the reception staff were welcoming and very helpful although they do give you a wealthy of info on meal times, directions etc that we didn't take in at the time!
The bedroom was large with a huge comfy bed and beautiful bathroom and it was a really peaceful place and a welcome luxurious break.
Just some minor niggles which if addressed would make it near perfect - such as there being nowhere other than a tiny shelf in the bathroom to put toiletries and makeup, the 'desk' in the bedroom had no suitable light for make-up, the TV was in a nice cabinet with a pull out shelf but its position made it hard to see from the bed, 2 arm chairs very comfy but no table to put drinks on. So great first impressions, very comfy but not fully practical. I'd prefer feather pillows or at least the option of these.
We had dinner in the small restaurant, there was a large function on and I think we suffered slightly on service because of it (I'd like to think it isn't normally that slow - 20 mins for drinks to arrive). In the main the food was good, we complained about the venison which wasn't nice and they took it off the bill with no fuss and profuse apologies. The restaurant manager was friendly and attentive. Desserts were amazing!
The spa staff were very friendly and made me feel comfortable and welcome and I had a fantastic massage, facial and head massage, as it was an early appointment I had breakfast delivered to the room which was prompt and very nice, husband had breakfast in the restaurant and said it was excellent.
On departure they messed up the billing arrangements my son had made which meant we had to pay and sort it out when we got home. Turned out he had also asked for a bottle of champagne to be brought to us at dinner which didn't happen. My son has since contacted them to let them know and I have been offered a free afternoon tea with a friend (I hope it is better than the reviews of them I've read here!) which I shall take up in the next few weeks and review separately.
I fully recommend Mar Hall for a luxury break, even with the few niggles, the 24hrs seemed like a whole weekend of relaxation.
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- Also Known As:
- Mar Hall Bishopton
- Mar Hall Hotel Bishopton
- Mar Hall Golf & Spa Resort Bishopton, Scotland