We booked this hotel for an overnight stay after returning from Egypt on holiday along with parking while we where away. When droping the acr off i informed the receptionist that we wouldn't be checking in till the early hours of the morning as our flight didn't get in until 2.40 am i was advised that this would not be a poblem. Well . . .
We arrived at Glasgow aiprort at 3.10 and waited quite a while for our bags, we called the shuttle bus to the hotel who collected us promptly. we arrived at the hotel at 4.10 to be told that they didn't have a room for us after about 20 minutes of the receptionist flapping around. I was less than impressed to say the least after having been up all night and being exhausted from a 6 and a half hour flight.
We were advise that they could give us a room in their sister hotel which was a 10 minute taxi ride away. we waited 30 minutes for the taxi to arrive and had to go through the whole process of checking in etc in the other (horrible) hotel to finally get to bed in a tiny twin room rather than a double at 5.30 - check out was at 11!
We were offered no compensation whatsoever and had to make our way back to the Normandy hotel in the morning to pick up the car.
I will not be staying at this hotel again as this is the last thing you need when returning from holiday - i have used the Holiday inn express at Glasgow airport before and would definately recomend there!!
- Official Description (provided by the hotel):
- Modern Hotel located next to the River Cart in Renfrew, 2 minutes from Glasgow airport. Secure Parking for over 800 vehicles on site.All covered with security fencing ,CCTV and manned patrols. Courtesy transport to and from Glasgow Airport & Award winning "Steaks N Stuff" restaurant. Full free Wi-Fi facilities throughout the hotel bedrooms and meeting rooms.Natural Heritage site located within the grounds of the hotel and 5 minutes drive from X-scsape leisure centre & Braehead shopping Mall.Ample facilities for wedding events,private functions,meeting rooms and complimentary tickets to partner Gym. ... more less
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- Also Known As:
- Normandy Hotel Renfrew, Scotland