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Drummond Hotel
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Reviews (65)
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Reviewed October 6, 2012

We arrived on Friday 21st Sept and had booked for the Fri/Sat night. It was the 1st time my mother-in-law had visited Scotland so we wanted her to experience the beauty of Scotland and wake up in the morning to the stunning views of the loch when she opened her bedroom curtains.

When we arrived late on the Fri night we were greeted by a foreigner (eastern European?)who took us to our rooms.As you walked into the very impressive hallway and fantastic staircase the smell was of grease - a chippy smell. When we arrived at our rooms... OMG the decor was shocking... Pimps paradise... There was black bedding which I'm not 100% sure was fresh! The rooms were freezing. They hadn't turned on the small wall convectors for us arriving. As per other comments there was no tv or other basic essentials you would expect from a hotel. There were tea/coffee facilities but nothing to rave about. It took the toilet about half an hour to refill due to the trickle in the cistern.

None of us opened our cases because we didn't know whether to stay even one night. Due to the late hour we felt it would be best to just put up with it and find somewhere else in the morning. Climbed into bed and it was hellish - well for me anyway. I found it firm and a bit springy - a very cheap spring mattress that you can feel every spring even when it's new. A mattress topper would make a huge difference to this bed...

In the morning we went down for breakfast but 1st had to walk through the hallway that still smelled of grease. We walked into the breakfast room and were stunned to see other guests. We actually thought the hotel was empty other than us.

As we sat we were talking about finding somewhere else when the owner appeared to take our order and suddenly everything changed! The owner is fantastic!!!! He explained that he had only bought The Drummond Hotel in Apr 11 and had a HUGE renovation project underway. He talked about his plans and ideas, the problems he's had and still has in terms of construction work. The front porch ceiling collapsed just a few weeks earlier and he had to re-roof it with new electrics which was evident when you walked through the porch. He wants to strip back all of the woodwork and staircase to the original wood which is going to be THE best feature of this hotel without a doubt. Most of the plumbing had to be replaced as well as the electrics. Huge problems with damp and the list went on and on. But his passion and commitment was impressive. He was so friendly and funny and attentive. Basically everything every hotelier should be.

When he walked away I looked at my mother-in-law and we both said at exactly the same time that we wanted to stay now. Suddenly all of the wrong's and unacceptable conditions were acceptable because we admired him and his plans and commitment for the hotel. It's a stunning building no matter what anyone says and to know someone wants to bring it back to it's former glory was great to hear and by staying there we were supporting his plans/dreams to make it happen i.e. bringing in some money to help him. So we stayed the 2 nights.

The bar and lounge areas are lovely. Nice furniture and a nice ambiance. The local Dave who's gay (this is how he he introduces himself!) is hilarious and worth a visit just to experience although you definitely need to be able to cope with a gay who blatantly eyes up your other half and describes him as 'having potential...'

All I can say is stay here. Help Andy renovate this absolutely stunning building because the man deserves the recognition for what he has taken on and his passion for what he's trying to do!

Unfortunately you do need to put up with less of the little luxuries we expect now. The one thing that is evidently missing is a woman's touch. Small little things like bathroom shelf with glasses and little soaps. Mirrors. Correct bedding, i.e. white linen. Small detail on the breakfast tables etc. There are some small inexpensive things that could be done to make a big difference to someone's stay but overall bearable and tolerable only because of the owner.

Room Tip: Any of the front rooms - rooms 5,6,7,8. All rooms are large and very spacious but the front rooms have the stunning loch views and room 7 is definitely the best out of 4,5 or 7.
  • Stayed: September 2012, traveled with family
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2  Thank 09D_T2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

6 of us turned up for lunch. We hadn't booked a table. There was no one serving at the bar and no-one at reception. The one member of staff who eventually appeared wasn't able to serve at the bar. Someone was eating in the lounge bar but it was hard to imagine how she'd managed to order the food. There were no other guests around. We looked at the menu, hung around for a bit to see if anyone would take our order. No one did, so we got up and left.

  • Stayed: September 2012, traveled with family
    • Location
5  Thank Chrisalis79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

hotel a mess This hotel has definitely gone down hill and as the previous reviewer wrote, should now be closed in its present state. Work on hotel has still not been completed. The hotel is in a superb location and it should be exceptional. Unfortunately, it has a huge amount of work to do before I could recommend it.

Room Tip: choose the four seasons
  • Stayed: August 2012, traveled with family
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2  Thank bob t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

This hotel has definitely gone down hill and as the previous reviewer wrote, should now be closed in its present state. Work on hotel has still not been completed. We stopped off for a bowl of soup which turned out to be watered down carrot and lentil, with a very small roll, for £4.95. Very poor. Would not return to this property unless drastic changes were made. Much nicer places to stay and eat around the area. Such a pity because the hotel is well situated.

  • Stayed: August 2012, traveled with friends
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2  Thank Carribe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

This hotel should be closed. We had 3 rooms for 4 nights and this is what we found.
Each room had no shower, no bathroom furniture, no TVs, No bedroom mirrors in rooms 7 and 8. Lights not working. A kettle that had to be boiled on the floor because there was no higher level sockets, and had to be boiled 20 times for a bath on the 3rd morning as the hotel had no hot water. There were no headboards on the beds and the towels were never replaced.
The owners although very approachable would only ever explain why they had problems, but they were never resolved.
There was a drain cover leaking soiled water and tissue onto the pavement outside which was never attended to while we were there either.

Room Tip: Rooms in alternative hotels will be better....
  • Stayed: June 2012, traveled with friends
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5  Thank StandandD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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