We stayed at this hotel on a family visit for one night. We have previously stayed a few times before and always had a good time.
We arrived on the afternoon of the 24th of Oct and had a warm and friendly check in from the lovely gentleman on reception. We then went to our room and found it to be clean and presentable.
We had booked in for dinner at 8pm and we were again on arrival to the restaurant given a warm and polite service. Then unfortunately it went down hill... After a wait our starters of soup arrived which was passable but not what we would class as restraunt standards. In fact my family commented on how my homemade soup was so much better. Our mains followed which again the food was just passable. I had ordered peppercorn sauce with my steak... well it was honestly the most vile thing I've ever tasted in my life, it tasted like a chemical and left me after a spoonful feeling really sick and I couldn't get the taste out my mouth. The lovely server asked us if everything was ok and I said in a polite manner that I thought something was wrong with the sauce. She sniffed it and said oh yuck.. yeah there's definitely something wrong that smells horrible. The server kindly took the sauce back to the kitchen. A few moments later she appeared at our table and said.. The chef said I've to tell you there's nothing wrong with the sauce its made in the normal way with brine,thyme,vinegar and other things. The server went to put the sauce back on the table and I politely asked her to take it away as it had a chemical taste and as a result I was feeling very sick. I said to the server I had never heard of peppercorn made of brine and vinegar. The server very kindly took the sauce back to the kitchen where I heard her saying to the kitchen team... She said (meaning me) and then the kitchen staff laughing loudly. We declined dessert and didn't go for breakfast in the morning as we had lost trust in the kitchen staff and what they put in food which wouldn't be stated in the menu. In all my years of working with many high profile chef's I've never come across one so arrogant and self assured. As a result we definitely won't be back or recommend this hotel.
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