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“Brilliant - cant wait to go back wish we were still there”

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Crieff Hydro Hotel and Resort
Ranked #3 of 3 Hotels in Crieff
Certificate of Excellence
Reviewed January 19, 2013

We went to Crieff Hydro last weekend as it was 2 of our 3 children's birthdays and we had an amazing time. Chose this resort over Centre Parcs as they had put prices up and we fancied something different. We were pleasantly surprised as the website does not give a true reflection of what it is like at Crieff Hydro. There are families who come here year after year as a family tradition with the youngest and the oldest members enjoying their time equally. We stayed in the cheapest of self catering chalets as it is so soon after Christmas. The chalet was lovely and clean with more than enough facilities. So cosy up on the hill. We had to push 2 beds together however that was no big deal. The hotel itself is fabulous and not at all run down in any areas. After reading previous reviews I had expected the swimming pool changing rooms to be a bit tatty - not at all, the grey slate floor tiles were spotless - we went at 3pm ish everyday and they were very clean indeed. The pools were great for kids and the baby pool was like a warm bath. The inflatable slide made my daughter's birthday and the whole affair was organised and not at all chaotic. The lifeguards were on the ball and we felt very safe with our 3 kids. There is a sauna and steam room to escape the kids for 10 mins. The Victorian spa is over 18's only so if you want to visit this hotel without kids that is the place for you. I was very impressed with how the adults and kids activities are split and in different places. The area for kids and teenagers is nowhere near the adult restaurant. The bistro downstairs was very nice and 'children' were not a problem in fact when we were there there was only 2 kids to be seen. The kids club was the best I have ever seen in my life and security was very good with cards given as an extra precaution when collecting your child and the girls working there were so good with our kids. I could go on writing this review for a while !!! Just a few final points - the staff were very well mannered, the dj was excellent and so thoughtful - he made a real effort to get to know us and make the kids feel welcome. Pedro did fantastic cartoon portraits of our kids that are going in frames for the wall at home. We did pod rides which were a lot of fun. Cant wait to return to Crieff Hydro and we have a long list of outdoor activities we will try when the kids get older. There was so much we wanted to do and didnt have time for. Please ignore the bad reviews and go as Crieff Hydro is a place for a special break.

Room Tip: The three star chalets that are 2 storey are great if you are going self catering - the hill to the...
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  • Stayed: January 2013, traveled with family
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Thank Catcatcatca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded March 1, 2013

So sorry that I missed your review at the time Catcatcatca, as it 'landed' below ones that I'd already responded to. It was brilliant to read all you fantastic feedback and even at this late stage, it gave us all something to smile about. Thanks and hope to see you again soon.

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2,982 - 2,988 of 4,004 reviews

Reviewed January 18, 2013 via mobile

Just back from another fantastic stay at the hydro. Lots to do, great food and staff who make a difference.

I do wish people would stop complaining on this site about kids at the hotel. As the hotels slogan is 'Scotland's leading family resort' what do you expect?? Try SAGA and stop moaning. Kids love the place.

If you are thinking about a visit here then get it booked. You won't be disappointed.

Be back very soon!

  • Stayed: December 2012
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2  Thank zacg2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 21, 2013

Wow – what a fantastic review zacg2010, which has resulted in lots of back slapping here at the Hydro! Thank you so much for bestowing our virtues with such passion. Hope to see you again before long.

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Reviewed January 18, 2013

crieff hydro is my Favorite hotel ever the facility is great and guess what they now have FREE
WI-FI throughout the hotel they have a spa 2 swimming pools a cinema a kids club games rooms restraints and more under 1 roof i have gone loads of times (every year) i love it i would recomend it to anyone

Room Tip: they are all great but some have A/C units close to rooms so ask when booking if A/C units can be...
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  • Stayed: January 2013, traveled with family
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1  Thank connorwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 21, 2013

How wonderful that the Hydro’s your favourite hotel connorwright! Thanks for your great review. We’re delighted that you've had lots of lovely times here and hope to welcome you back for many years to come.

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Reviewed January 17, 2013

Here a year later at a conference. Efficient welcome at the desk, and later in my stay helpfulness shown by desk staff with booking a train to Glasgow. Very good room on first floor opposite lift. (Is this a sign of getting older that this features as a plus in a review of this nature?). Good service in Miekle Restaurant and nice food. There's lots to do here, but for me the walk to town and up the Knock are always pleasant. The views from the hotel are beautiful, and the Drawing Room with the pipe organ is a grand room. Who couldn't find something to enjoy in the Crieff Hydro?

Room Tip: 401 - near lift
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  • Stayed: January 2013, traveled on business
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Thank SouthWalesTeapot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 18, 2013

Many thanks for your lovely review SouthWales Teapot. We're delighted that your recent stay went so well and hope to welcome you back soon - for work or play!

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Reviewed January 17, 2013

This is our 2nd stay at the Crieff Hydro and we were looking forward to having lunch at the Clubhouse to find it only opens at weekends, very dissappointing as web page did not indicate this (winter hours I expect although our last stay was during winter months and it was open) however we had lunch at Drovers in Crieff & it was lovely, the hotel otherwise met up to our expectations, room was excellent Exec Double, dinner in Brasserie was very good and value for money, breakfast was excellent, good selection and quick efficient service. During our stay the fire alarm went off at 9.45pm and these things happen my only annoyance was once it stopped I called reception to ask if it was a false alarm they indicate very directly it was due to a water leak in leisure centre end of story, bit of staff training needed here I would have expect something along the lines of SORRY for inconvienience this may have caused you but it was a false alarm due to a water leak, however maybe I am just an old fuddy duddy who still expects standards from hotel staff. All apart Crieff Hydro is a very good destination with a wide range of facilities to cover all ages we will go back dispite our little annoyances.

Room Tip: WE have used Std & Exec rooms if you can go for Exec
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  • Stayed: January 2013, traveled as a couple
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Thank PAL000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 18, 2013

You're no fuddy duddy PAL000, in fact you're absolutely right on both counts. We're so sorry that we weren't spot-on this time round and will make changes in light of your feedback. Glad to hear you'll be returning someday.

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Reviewed January 17, 2013

Stayed for the 4 night Christmas package with my partner and our 6 and 4 year olds. It was fantastic. The Christmas activities were great, in particullas the children's party with a magician and a visit from you-know who.
The restaurants, bars and cafes were varied and all had something to offer. The food was great - good quality, huge choice and plentiful.
The staff throughout couldn't have been more welcoming or helpful.
For us, the facility that made the holiday was the kids club. Amazing. The kids loved it, made loads of friends and had great fun. And we got some time to ourselves. The staff in the kids club were all super.
The kids are already planning our next stay!

  • Stayed: December 2012, traveled with family
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1  Thank Vicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 18, 2013

There were plenty of smiles amongst the Hydro staff after we read your wonderful review Vicki S, especially around BIG Country! We're so chuffed that your children are already planning a return stay. Hope to see you all again soon.

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Reviewed January 16, 2013

This is a large hotel which caters for all, particularly families with children. Would have been grand in its day however looking quite tired in certain areas. Paid the 20 pounds for my wife and I to go to the Victorian spa, in our view the spa facilities were average and what should be expected as standard in a 4 star hotel. The set evening meal was pleasant albeit obvious signs of mass produced hotel fare. All in all it was a decent stay, just not for us.

Stayed: January 2013, traveled as a couple
Thank Andy310515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrieffHydro, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this reviewResponded January 18, 2013

We felt pretty glum after reading your review Andy310515 and so sorry to hear that the Hydro's just not your cup of tea. Hope you might change your mind and return one day.

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Additional Information about Crieff Hydro Hotel and Resort

Address: Ferntower Road, Crieff PH7 3LQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Perth and Kinross > Crieff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Crieff
Price Range: $103 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crieff Hydro Hotel and Resort 4*
Number of rooms: 254
Official Description (provided by the hotel):
Arguably the most comprehensive family resort in Scotland, 4 star Crieff Hydro is centrally located in its own 900 acre estate with an unrivaled range of leisure pursuits for all ages. Choose from over 40 on-site leisure activities and take advantage of inclusive daily childcare for 2-12 year olds in the 700m2 kids club. Extensively redeveloped from top to bottom, Crieff Hydro is only an hours drive from both Glasgow and Edinburgh. ... more   less 
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Also Known As:
Crieff Hydro Hotel Crieff
Crieff Hydro Resort
Crieff Hotel Hydro
Crieff Hydro Scotland
Crieff Hydro Hotel And Resort Scotland

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