Having been to a number of distillery tours in the latst year (having just moved to Edinburgh) I took my parents to The famous grouse experience / tour.
All distillery tours explain to you how the process works but it felt like the tour guide was just reading from a wikipedia page, rather than really explaining how THAT distillery works. I have been to many where they explain which grains they use, why they use it, what the water is like and why it makes a difference etc.
YOu get to see a number of the rooms but nothing was operational really so lots of the smells / experiences you get from the other tours are just missing.
about 50% of the tour was in the "marketing" rooms and watching a video, which while cool in itself, really has nothing to do with Whisky.
All in all, this was a very dissapointing tour, many other distilleries in the are offer far better whisky experiences than this (Edradour for example) with far more knowledgeable staff and less of a saturation of marketing!
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