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“Great Stay”
Review of Dakota Eurocentral

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Dakota Eurocentral
Ranked #1 of 9 Hotels in Motherwell
Certificate of Excellence
Glasgow
Level 6 Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Great Stay”
Reviewed May 12, 2011

We decided very last minute to go here on a Sunday night. They have what is called 'The Lazy Sunday' which was inexpensive considering you get bed, breakfast, and money off your evening meal.
Hotel is very dark when you step inside, but the decor is very stylish. the receptionist couldn't have been more helpful. The room was lovely, plasma tv, spacious area to get dresses, and beautiful bathroom. Would definately go again and would recommend to a friend.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glasgowgal07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, June 3, 2011
Dear jillmcdermott

Thank you so much for taking the time to leave your lovely comments on TripAdvisor. I am delighted that you enjoyed your ‘Lazy Sunday’ visit with us and that we will definitely be welcoming you back again.

Please feel encouraged to contact me directly if there is anything I can do to assist you.

Kind regards


Ceri McDade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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825 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
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  • Italian first
  • Spanish first
  • Any
English first
Glasgow,Scotland
Level 6 Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 6, 2011

Granted, not the most tranquil of settings being located off of Scotland's busiest motorway. However, once inside Dakota's doors, you could be anywhere!

Excellent welcome from reception staff.
Well appointed room. Fab decor.
Pre-dinner drinks in bar - very relaxing.
Dinner superb!
Good sleep.
Breakfast in morning only slight upon this hotel - could do better!

Overall, fab night away from 4 kids with hubby!

Give it a go especially with the deals on offer at the moment.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, April 14, 2011
Dear traceyanne

Thank you so much for taking the time to leave your wonderful feedback on TripAdvisor. I am delighted that you enjoyed your relaxing overnight visit with us and I hope that we can indeed welcome you back in the very near future.

Best wishes

Ceri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathgate, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2011

The Dakota wins. The decor is sumptuous and inviting. The service is first class. The restaurant serves amazing food and the rooms deliver in all the right ways. We smiled on our arrival as we realised that the industrial exterior gave way to the luxurious 30s styled interiors. We smiled as the reception immediately made us feel valued and welcomed. We smiled as we ate top quality produce lovingly prepared. And we smiled as we rested in our brilliant room. We will be back. Again and again.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobAllen1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, April 14, 2011
Dear RobAllen1981

Thank you so much for leaving your wonderful comments on TripAdvisor – I am thrilled that you enjoyed a wonderful, relaxing time with us. I will thoroughly enjoy passing your feedback on to the entire team a I hope we can welcome you back to Dakota Glasgow in the very near future.

Best wishes

Ceri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayrshire, Scotland
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 28, 2011

We have stayed at Dakota a couple of times for overnight breaks and have visited for lunch and evening meals.
The Dakota is one of the nicest places we have stayed...we came to Dakota on a valentines night package which was excellent quality for the price. Included in the package was a standard room, champagne and chocolates in our room on arrival and a 3 course meal, plus pre dinner canapé's and breakfast the following day. The meal was from a set menu with great choices for each course. The staff/service was excellent as always. As previously mentioned in other reviews, bathrobes would be great.
I am looking forward to returning for my birthday in may (and am hoping that my partner will book us a suite this time rather than a standard room!).

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane46a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, March 29, 2011
Dear jane46a

Thank you so much for taking the time to leave your wonderful comments on TripAdvisor. I am delighted that you have enjoyed your visits with us and we look forward to welcoming you back in May to make your birthday a wonderful, memorable celebration.

If there is anything at all I can do to assist please feel encouraged to contact me directly at the hotel.

Best wishes

Ceri McDade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 28, 2011

This is the only restaurant outside of Glasgow which has a really high standard of food in teh Lanarkshire area. The food is great, the wines are varied and not over priced and there is something to please even the most traditional of palate's, my FIL. I took 5 people for dinner and to come in at around £250 for 3 courses wtih wine, water and service for 6 is great value. We lingered for a drink inthe comfortable bar and taxi's were called for us at home time. I will keep returning to this amenable and quality venue.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lphillips74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, March 29, 2011
Dear Iphillips74

Thank you so much for taking the time to leave your feedback – I am delighted that you enjoyed your visit to our wonderful restaurant and I will thoroughly enjoy passing your comments to Chef, the kitchen team and the Front of House team.

We look forward to welcoming you back to Dakota Glasgow in the very near future and if there is anything at all I can assist with in the interim please do not hesitate to contact me directly.

Best wishes

Ceri McDade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, scotland
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 22, 2011

Had dinner at the Dakota tonight with six friends , they were 30 mins late getting us to our table , then took 90 minutes to get our main course to us during which time i twice had to get up and actively find a member of staff to take a drink order, ( the first time the memeber of staff simply ignored the request completely )

the food was good but spoiled the birthday evening with such dismal service

  • Stayed March 2011, traveled with friends
    • Value
    • Service
Helpful?
4 Thank lance-gauld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, March 27, 2011
Dear lance-gauld

I am more than disappointed to read the comments you have posted on TripAdvisor – especially as a first time reviewer, and becoming a member to leave this review reiterates your frustration. Even more disappointing that I did not get the opportunity to discuss theses issues with you – I understand some guests do not wish to prolong events further by discussion but it is frustrating for us when they leave having not mentioned anything at all to anyone.

With regards to being seated late to the table – we often find that it is a more pleasant experience for the guest if the entire table are sat at the same time – it creates a little more theatre than the group being sat at different times – of course when everyone does not arrive together or some prefer to relax with a pre-dinner drink this can cause delay.

With regards to actively having to find someone to take a drinks order I send my apologies, this is unacceptable, we promote a friendly and relaxed service and depending on the occasion will tailor this service to suit, but no guest should have to actively leave the table to find a staff member.

If you would like to contact me directly at the hotel either by email or direct line please do not hesitate and we can discuss the issues.

Kind regards

Ceri McDade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed March 19, 2011

Just on our way home from the Dakota which has left us speechless! How any one could find fault is beyond me. My husband and I stayed for one night to celebrate our birthdays and had a fantastic time. It's like walking into an oasis of calm and tranqility from the moment you arrive. All staff are delightful and go that extra mile to please you. We have ranked our evening meal of fillet steak as 3rd best in the world and we have eaten at some of the best!!! All in all a fantastic hotel which we will defenatly book again in April to celebrate our 12th wedding anniversary along with some of our friends, can't wait! I promise, anyone that books this hotel will not be disappointed !!

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hock99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ceri27, Guest Relations Manager at Dakota Eurocentral, responded to this review, March 27, 2011
Dear Hock99

Thank you so much for taking the time to leave your wonderful comments on TripAdvisor – I am absolutely delighted that you had such an enjoyable evening with us.

I will thoroughly enjoy passing your comments on to the rest of the team.

We look forward to welcoming you back to Dakota Glasgow, and for such a lovely occasion as your wedding anniversary, so please do not hesitate to contact me directly at the hotel if there is anything at all I can arrange or assist with.

Kind regards

Ceri McDade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dakota Eurocentral

Property: Dakota Eurocentral
Address: 1-3 Parklands Avenue | Eurocentral Business Park, Motherwell ML1 4WQ, Scotland
Location: United Kingdom > Scotland > North Lanarkshire > Motherwell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Motherwell
#1 Romantic Hotel in Motherwell
#1 Family Hotel in Motherwell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dakota Eurocentral 3.5*
Number of rooms: 92
Official Description (provided by the hotel):
Situated in the Eurocentral Business Park, just off the M8. Dakota offers stylish and luxurious boutique rooms with free Wi-Fi, fresh cookies, LCD TVs and air conditioning. All rooms have sumptuous en suite bathrooms, with bespoke toiletries and fluffy towels. The award-winning Dakota Grill serves fresh, simple dishes and a classic grill menu. Afternoon teas are also available. The bar offers a range of delicious cocktails and an extensive beverage list. ... more   less 
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Also Known As:
Dakota Eurocentral Hotel Motherwell
Dakota Eurocentral Motherwell, Scotland

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