Good looking building from the outside and a very warm welcome from the recepionist. Good downstairs room and restaurant. Very average breakfast with some staff not as helpful as others.
Then the bedrooms AWFUL. We were 4 in our party and had to aske for a different room which we got but not a lot better. Very tierd looking, shower taped up so could not move up or down, and noot looking very clean. No were to hand or put anything. Wash basin outside the shower in the bedroom. Only 1 light in the ceiling and one table lamp in a large room. Very old TV which didn't work.
I understand that this hotel is part of a chain another of their hotels we had the misfortune to stay in Scotland. with exactly the same problems.
I don't know how most of the staff stay so helful and cheerful when they must be faced with customers complaining on a daily basis
- Official Description (provided by the hotel):
- A warm welcome awaits you at this family run hotel in Lossiemouth. A great relaxed family friendly atmosphere exists at this hotel and is frequented by many returning guests and locals alike. The breathtaking view from the front of hotel overlooks the Moray Firth and beyond to the Cromarty Firth and to the hills of Caithness. The hotel is directly opposite the ancient Moray Golf Club, and is ideally situated for exploring the Coastal, Castle or Whisky trail, as well as being well situated for visiting the cities of Inverness and Aberdeen and surrounding area. The Stotfield Hotel has recently undergone a refreshing transformation of many of its bedrooms and also the ground floor guest area. However, this historic hotel retains many of its original character and features from 1895, including the fantastic sweeping staircase and period revolving front door. During your stay you can enjoy free access to high speed wireless broadband throughout the hotels public areas, free car parking (limited spaces available, ample on street parking adjacent to the hotel) but most of all comfortable and relaxed surroundings. ... more less
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- Also Known As:
- Stotfield Hotel Lossiemouth, Scotland