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“Lack of community approach”
Review of Rosslyn Chapel

Rosslyn Chapel
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Ranked #1 of 4 things to do in Roslin
Certificate of Excellence
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Attraction details
Fee: Yes
Recommended length of visit: 2-3 hours
Owner description: Rosslyn Chapel, dating back to 1446, is just seven miles from Edinburgh city centre and is open to visitors all year. The Chapel's setting and the mysterious symbolism of its ornate stonework have attracted and intrigued visitors for generations. A starring role in The Da Vinci Code propelled it into the international spotlight. There are countless theories, myths and legends associated with the Chapel and our tour guides will be able to tell you more about these, and the building's history, when you visit. Please note that photography inside the Chapel is not allowed but there are no restrictions on outside photography. New visitor centre with touch-screen technology, letting you see the carvings close up; gift shop and good coffee shop. Full details of how to get here and what to see and do is on our website.
Reviewed March 1, 2013

Bovril Johnston's a cafe within the chapel is a gem. It was a brilliant community hub before they relocated to your visitor centre. Your current policy of having to pay the chapel entry fee or having a special chapel local ID card to partake in their marvellous coffee and fantastic cakes ( even at higher prices now charged) is pants. Where can I take my teetotal mother in law now..... Pentland plants? I cannot be bothered with your crazy idea of creating a photo ID just for this.
How many visitors per year were you getting before Dan Brown's book and what were you charging?
Why have you had public grants to build visitor facilities and put greater restrictions on local public access?
What are you doing for local community apart from lining your family pockets?
Revert to free access for the local community on the basis of reasonable trust
Allow and encourage village use of Bovril Johnston's
It won't even dent your bottom line!.......

8  Thank YON_FISH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian G, Director at Rosslyn Chapel, responded to this reviewResponded March 4, 2013

Thank you for your comments. When the Visitor Centre was designed, it was intended that all areas - including the hands-on interpretation, gift shop, toilets and coffee shop –should be parts of the experience for visitors coming to see Rosslyn Chapel and that none should act as stand-alone elements. For this reason, our admissions policy is that the Chapel and visitor centre are accessible only to paying visitors and passholders. Many of our visitors travel long distances to get here, and our priority has always been that they should get the most out of their visit, especially as space is restricted. I am sorry that this decision is disappointing for you.We do offer free admission to the Chapel and Visitor Centre for local residents (in EH25) and a year's free admission if paying visitors can allow us to claim Gift Aid. We ask for a photo to be provided for the pass, in the same way that many other organisations do, and all income to the Chapel supports its long term conservation, since it is managed by a Trust, which is a registered charity.

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1,681 - 1,685 of 2,584 reviews

Reviewed February 22, 2013 via mobile

Enjoyed our trip here - inspired a little by Dan Brown. Really helpful staff and a very informative talk in the chapel itself. Very intricate carving and a varied history good to see a extensive conservation programme in place. Visitor centre small but interesting. Hot chocolate smelt delicious bit didn't have time to sample. You can't take pictures inside the chapel .... But the tour guide book is good.

Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Yes the history of the chapel is a sad tale, the carvings are quite exquisite, and the audio tour is well worth asking for (it was not offered unless requested).... but the £18.00 for 2 needs to be reviewed.
The conservation costs must be very high indeed, and fine works are in progress, but the cost of the visitor center/shop/cafe including remote infrastructure and lots of staff (unless unpaid) must have also been prohibitive.... and I have difficulty in seeing that expense as beneficial.
Drop admission a pound or two and see increased visitor numbers who will be more willing to spend in your shop and cafe....

2  Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian G, General Manager at Rosslyn Chapel, responded to this reviewResponded February 24, 2013

Thank you for visiting and for posting your comments. I'm sorry that you found your visit to be expensive since we try to keep our prices as low as possible, with a number of price concessions and free admision for accompanied children. For the benefit of other readers, the admission price includes the information and interactives in the visitor centre, a tour or talk with one of our guides, lasting around 25 minutes, and the chance to spend as long as you like looking round the carvings in the Chapel. Tickets last all day (or, for the same price, all year, if you can Gift Aid your admission) and, since the Chapel is managed by a charity, all income supports the long-term conservation of the building. We are not increasing the prices this year and will keep your comments in mind, when considering prices in future. Thanks, again, for visiting Rosslyn Chapel.

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Reviewed February 15, 2013

Since Dan Brown's bestseller its really crowded, expensive and you cant even take pictures inside! Its still nice and worth visiting but don't expect much otehrwise you will end up disappointed...

1  Thank rozarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

After coming all the way out on the bus without checking the entrance fee first, we were quite saddened as Christians to be charged £9 to enter a house of God. We understand the need to pay for the upkeep of the building, but following the increase in popularity from thr movie, the volume of new visitors should help . besides, it is still covered in scaffolding so the price should reflect that.

We decided not to go in, but just spend some money in the cafe and gift shop instead but very
RudRudely told no when we announced our intentions. In the end, we walked around the outside for pictures as you can't take any inside anyway!

5  Thank squashedfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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