We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous hostel, friendly staff, great location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Lochranza Youth Hostel
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Fabulous hostel, friendly staff, great location”
Reviewed October 3, 2010

I have just spent a couple of nights at Lochranza Youth Hostel and would just like to say what a wonderful experience it was. Steve and the staff made me most welcome and were helpful and accommodating in every way. The hostel has obviously been upgraded since my last stay several years ago and it now boasts a very high standard of cleanliness, the kitchen is fully equipped and the room I stayed in was spacious with 4 bunks. The lounge areas are comfy, there's also internet access and generally there's a warm, friendly atmosphere all round. Lochranza is a quiet village in the north of Arran surrounded by some spectacular hilly scenery so if that kind of thing appeals to you, it's the perfect getaway for chilling out or getting out into the great outdoors - or both, with a good bus service runnning right outside if you want to go to the "Big Smoke" of Brodick. Thanks again to Steve and his staff for looking after myself and everyone else there and I'll be looking forward to a visit next year when the wee ferry is back.

  • Stayed October 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BogsideBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

74 reviews from our community

Traveler rating
    45
    23
    4
    2
    0
See reviews for
10
15
18
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
UK
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 2, 2010

Lochranza Hostel is an impressive building with a bus stop just outside (very useful if you don’t have your own transport). The hostel has recently been refurbished and boasts lovely lounges and a wonderful fully-equipped kitchen. Unfortunately my stay at the hostel was soured by a rather unpleasant first impression.

My friends and I (four mid-twenties girls) arrived on the second ferry of the day and took the local bus out to Lochranza, arriving just before midday. We were surprised to find the reception doors locked with a note that check-in was from 5pm. My friend had booked over the phone and the late check-in time was not mentioned either during that call or in the confirmation e-mail. Apparently it's a standard check-in time for youth hostels in Scotland but we didn't know that and we had no warning which, for such a remote hostel, would be very useful.

Anyway, it wasn’t too much of a problem we figured, they would have a luggage room in which to store our belongings. Well, they don’t.

When we found one of the owners (or staff? Maybe the manager) we were told we could leave our backpacks in the communal lounge which as you can imagine, isn’t secure. At the same time she told us, when we mentioned making lunch, that we would have to hurry to make our food as the kitchen was going to be closed for cleaning… at about midday.

Why was the kitchen closed for cleaning at lunchtime? I don’t know. Was there a sign up in the kitchen advising this was the case? No. The sign in the kitchen said the kitchen was open all day except between 10:30pm and 7am. Of course the kitchen needs cleaned but probably midday isn't the best time for it.

Incredulous but undeterred we decided we would make lunch quickly, eat in the separate small dining area off the main kitchen area and head out for one of the many beautiful walks in the area after transferring our valuables into our daysacks. As we were starving, we’d nearly finished in fifteen minutes.

Apparently that was fifteen minutes too long as just as we were about to get up the male owner(/staff member/manager) burst through the door and, in a completely unbelievable aggressive display, demanded to know what we were still doing there as he’d been waiting to clean the kitchen and he had however many bathrooms etc to clean, didn't we know?

The female owner appeared from the other door, possibly realising that the man was being unnecessarily aggressive to a group of four women, chimed in with something along the lines of ‘when I said you could make sandwiches I meant for you to make them and then disappear’.

My friends and I by this point were incredibly uncomfortable. The male owner seemed to be a terrible mood unrelated to us and was more than happy to be rude and aggressive to us to make himself feel better. When we apologised (as we did more than once) and pointed out that the check-in time wasn’t mentioned at the time of booking the female staff member insisted it was on their website (we booked over the phone). The check-in time was also not mentioned on their confirmation e-mail.

I’m not sure if they were comfortable being so rude to us because we were four youngish women and not a big group or if they had just been having an awful morning but none of my friends or I could believe that anyone in the hospitality industry would speak to a customer that way.

We were about to head out the doors for a walk and the male owner suddenly offered to check us in, which was nice of him considering we were about 5 hours early for check-in so I suppose he realised he had been really out of line. It didn’t make up for the first impression and for the rest of our stay we stayed well out of the staff's way just in case.


In conclusion:

Arran is wonderful and Lochranza beautiful. The hostel is really nice, our room was totally spotless, the kitchen was amazing and we had a good time despite the staff who have put me off ever going back!

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BattleCat666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisbech Saint Mary, United Kingdom
Level Contributor
204 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed May 20, 2010

Spent a weekend at the hostel which has been recently been refurbished to a good standard with comfy leather sofas downstairs and good beds.The staff are really helful Steve ,Angela and Sean and there's some good walking near to the hostel.The Lochranza hotel down the road stocks 94 whiskies and the hostel is in walking distance of the the Isle Of Arran Distillary which is young distillary makes a good whisky(Quite honey like on flavour rather than peaty)The hostel is on the bus route from the bodrick ferry and near the Lochranza ferry.I saw soem amazing sunsets when I walked to the the Lochranza Castle which is also nearby.The sheep and the deer graze very close to the hostel and make some great photographs.I would recommend this hostel as a good base for Arran and Arran itself is well worth a visit I fell in love with it and want to go back soon

Stayed May 2010, traveled solo
Helpful?
1 Thank FalmouthLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lochranza
10.1 mi away
Auchrannie Resort
Auchrannie Resort
#2 of 4 in Brodick
2,113 reviews
10.5 mi away
The Douglas Hotel
The Douglas Hotel
#3 of 4 in Brodick
893 reviews
14.0 mi away
Best Western Kinloch Hotel
Best Western Kinloch Hotel
#1 of 1 in Blackwaterfoot
531 reviews
Show Prices
Show Prices
Show Prices
13.3 mi away
Glenisle Hotel
Glenisle Hotel
#1 of 1 in Lamlash
729 reviews
0.3 mi away
Lochranza Hotel
Lochranza Hotel
#4 of 5 in Lochranza
124 reviews
7.1 mi away
Corrie Hotel
Corrie Hotel
#1 of 2 in Corrie
165 reviews
Show Prices
Show Prices
Show Prices

Been to Lochranza Youth Hostel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lochranza Youth Hostel

Property: Lochranza Youth Hostel
Address: Lochranza KA27 8HL, Scotland
Location: United Kingdom > Scotland > Isle of Arran > Lochranza
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 3 Specialty Lodging in Lochranza
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
As winner of the prestigious Green Tourism Business Goldstar Award 2011, Lochranza Youth Hostel is ranked as one of the UKs top ten greenest businesses. Lochranza Youth Hostel offers excellent budget and group accommodation but is also family friendly with private en-suite rooms, a spacious self-catering kitchen and laundry service available. Lochranza Youth Hostel is situated on the banks of Loch Ranza, opposite a 13th-century ruined castle in beautiful countryside. The youth hostel is also located on the Cock of Arran trail, which provides a beautifully scenic low level trek. The youth hostel garden is a great spot to watch wildlife, including red deer, red squirrel, grey seals, otters and golden eagles. Lochranza Youth Hostel benefits from a great bus connection and the bus stop is only 5 minutes walk away. Wi-Fi during your stay: We do our best to deliver a free Wi-Fi service but apologise that connectivity, particularly in our rural locations, can be intermittent due to the level of our current broadband provision along with high usage when the youth hostel is busy. Please be assured we are endeavouring to improve where we can. We thank you for your patience and understanding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and HostelWorld so you can book your Lochranza Youth Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lochranza Youth Hostel Isle Of Arran

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing