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“Fantastic location, comfortable and quiet, friendly owners, all good” 4 of 5 bubbles
Review of Glenisle Hotel

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Glenisle Hotel
Ranked #1 of 1 Hotels in Lamlash
Certificate of Excellence
Glasgow, United Kingdom
1 review
“Fantastic location, comfortable and quiet, friendly owners, all good”
4 of 5 bubbles Reviewed November 17, 2010

Stayed one night in November 2010 while on Arran in business. Perfectly positioned in Lamlash with stunning views (on a good day). Very friendly, great food, clean and comfortable. Top marks too for FREE internet access (cabled and wireless). Highly recommended

  • Stayed November 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KyleMacRae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Leighton Buzzard, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 31, 2010

I booked a single room for a 3 night stay and had a wonderful time at this lovely small hotel. The room was far more spacious than I imagined a single room would be, and had an attractive view over the walled garden, village and beach, exactly as shown in the picture on the hotel's website. The decor was bright, fresh and modern and the standard of lighting in the room was superb, with a good reading light over the bed, spotlights over the armchair by the window and good lighting over both the mirror by the dressing table and the bathroom mirror. There was a "proper", effective hairdryer, a flat screen TV and the double glazing and adjustable central heating added to the feeling of cosiness and comfort. The shower cubicle was compact, but the water was at a constant temperature and flow rate. For a holiday at the end of October, with some wet and windy weather, this hotel was the perfect place to relax in warmth and comfort. It was a pleasure to return in the evenings and eat in the restaurant, where all the food is served piping hot, and where they offer a very tasty beer-battered haddock, chips and peas! An added bonus is that Lamlash is only 3 miles from the ferry at Brodick. I hope to return to the beautiful Isle of Arram, and would definitely stay at the Glenisle again.

  • Stayed October 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stargazermk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed October 22, 2010

** NB: This review is for the Glenisle with bed and breakfast only; a separate review of the hotel’s restaurant, open to non-residents - has been written. **

OVERALL/CONCLUSION:

Overall, despite 3 minor issues, described below, I found the Glenisle to be a professionally-run, business-like although somewhat impersonal hotel. The Glenisle is a very spick and span establishment that does not allow pets. I enjoyed a very comfortable stay at the Glenisle. Having been recently refurbished the hotel looks fresh and bright. Staff were pleasant and attentive, but not overly so – although sometimes they could be a little over-zealous.

During my stay the hotel was quiet at night; there was no loud music and the hotel is not used as local bar. If the reader wants a livelier bar scene then the Pierhead Tavern is a couple of minutes walk from the hotel.

Adjoining the hotel on the south-west is a large, historic, walled garden which provides a calming oasis. When I was given the hotel welcome tour, the introducer went out of their way to draw my attention to it. This garden is a great asset to the hotel. It must be sheer luxury for hotel guests during the summer to enjoy a cocktail in the walled garden and take in the greenery together with views of the Holy Isle to the east. In addition to the restaurant, many of the bedrooms – including the one in which I stayed – have views of the garden with its flowering shrubs, expanse of lawn and towering palm trees. Unfortunately my visit was at start of October – presumably the garden is much more colourful during spring and summer.

The hotel seems popular with business travellers – a number passed through the hotel during my 4-night stay. Some could be seen in the evenings with their laptops in the hotel’s ‘snug’. Apparently the previous use of the fireplace in the ‘snug’ area was for domestic cooking when that part of the hotel was the local police station.

I stayed in a single room, one of the cheapest rooms available at the Glenisle, which although being small with bland décor, was appropriately appointed and met all my needs. At £48.25 per night, I thought the room – for a hotel – good value. Larger rooms are available, priced in accordance with their appointment, size and view.

Would I stay again at the Glenisle? – Definitely.
Indeed, I believe it would be difficult to find a superior 3-Star Hotel on Arran with better views and location.

GOOD:

- Access: Driving from Brodick, from Arran’s main Ferry Terminal, follow the A841, the island’s main/ring road, for about 3 miles south until the road drops down to Lamlash. The Glenisle Hotel is in the centre of the village about 200 yards beyond the pier.
- Location: Set opposite Holy Isle in the pretty Lamlash the hotel enjoys one of the best locations on the island.
- Room view: The top-floor room had a good view out over the Glenisle’s walled garden.
- Facilities: The centrally heated upstairs room was comfortable with kettle, coffee, tea, hair dryer, telephone (very weak or no mobile signal) DAB Radio, flat screen digital TV with Freeview, a en-suite toilet with wash basin, electric shaver power-point and shower. All liquid soaps, shampoos, shower gels, hand-washes were provided.
In addition, there was a table that doubled as writing desk in my room - which I personally found very useful.
- WiFi: WiFi key is available upon request to guests enjoying the hotels ‘snug’ area adjacent to the bar/breakfast/dining area. Room internet access is provided via a direct wired connection for which a logon ID and password is required. Internet access appears to be monitored by an external service provider.
- Guest Lounge: The communal lounge was very comfortable.
- Maintenance: Hotel is maintained to a high standard and appears to have undergone a recent major refurbishment.
- Décor: The Glenisle Hotel is in excellent decorative order.
- Bed: The bed was comfortable. There were plenty of blankets and eiderdowns on the bed - some of which I had to remove before I slept because otherwise I was too hot. I had to do this every day as the staff would re-make the bed every day as it was intended to be made up.
- Sleep Quality: Excellent. My top-floor room was towards the rear of the Glenisle which undoubtedly helped keep any noise to a minimum. I had absolutely no trouble sleeping.
- Breakfast: Breakfasts were part served and part serve-yourself. The breakfast menu included a ‘Full Scottish’ breakfast, 'special' porridge with local cream & whisky, Weetabix and other cereals, (from frozen) kippers with plenty of freshly sliced fruit - melon, pineapple, orange, grapefruit and watermelon. While the breakfasts at the Glenisle were not the best that have I eaten, for a 3-star hotel, they were very good indeed and much appreciated.
- Service: The Glenisle Staff were all friendly, courteous and helpful without being over-bearing although there was some over-zealousness as a couple of times I left my breakfast table to get toast only to find my other unfinished breakfast plate cleared without asking. I had to explicitly tell staff not to clear my table whenever I left it. During breakfast one of the staff came round the room adjusting all the blinds and to re-centre a vase – everything has to be ‘just-so’ at the Glenisle.
- Value for Money: At £48.25 for a single room per night (beginning Oct’10), the Glenisle is good value for a hotel.
- Dinner: Evening meals are available in the Hotel Restaurant – I have not reviewed the Restaurant here – this review is only for Bed & Breakfast at the Glenisle.
- Restaurant Proximity: I found no restaurant of note in Lamlash. The Pierhead Tavern 200 yards away offer an extensive list of ‘pub grub’. See TripAdvisor.
- Cleanliness: Clean towels and sheets were provided upon arrival, the standard of hygiene was excellent.
- Pets: Having personally experienced the spick & span nature of the Glenisle, I probably did not need confirmation from the hotel’s website that no pets are allowed in the building.

NEUTRAL

- Welcome: Professional but definitely not warm. No ‘welcome’ pot of coffee was offered or any other beverage upon my arrival.
- Room Readiness: The room had been made ready prior to my arrival, but did not seem to have been aired.
- Room Size: The room was small; I estimate that 2½ 3x 6 single beds could be squeezed into the room in which I stayed. The room décor was bland.
- Parking: There are parking spaces for about 7 cars in the Glenisle’s own car park otherwise guests must park off-road either in front of the hotel itself or adjacent to the Glenisle’s walled garden.
- Mobile Phone Signal: Weak or non-existent.

NOT-SO-GOOD:

- Local Knowledge: When I asked about walks on the island, no local knowledge was proffered – only a book – the cost of which was immediately added to my bill – just in case I forgot to hand it back … which I regret to say that I nearly did!
When you cater for tourists and not to be able to offer any helpful advice, is a notable failure as far as I am concerned. I have visited a number of Scottish hotels that have documented the local walks for guest enjoyment.
- Breakfast: I would have preferred fresh kippers – there is a difference – however I understand that because of very variable demand, hotels are reluctant to maintain fresh kipper stocks because of wastage. However, the way to resolve this is to take the kipper order at the time of booking – certainly this is done at a couple of B&Bs that I frequent.
- Shower: Showering was a disappointment, usually the showers in a hotel are run from the central heating system, but the shower at the Glenisle was of the electric kind and was slow with low pressure.

  • Stayed October 2010, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank The_Mystery_Guest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestwick, United Kingdom
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 1, 2010

We stayed at this hotel the previous year & opted for a superior room this time. The large room was spotless and all the facilities necessary for an enjoyable stay. The breakfast and evening meals were of high standard & served by friendly local knowledgeable staff. Unfortunately we had to leave for an earlier than anticipated ferry home but the hotel ensured we had a breakfast tray available. Overall a great 3night break in a hotel with excellent attention to detail.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SDH71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 28, 2010

Lovely little hotel which has been refurbished in style. I wouldn't call it "basic/no frills" as in a previous review, but as I have travelled for 12 months and have stayed in plenty of hostels maybe my definition of basic/no frills is different.

Bedrooms were nicely decorated, as were the common areas including a lovely residents' lounge. The bed was extremely comfortable.

We had dinner here one night and the food was lovely. The cooked breakfast was very tasty - one of the best I've had in a long time. It was a pity there was no cheese available in the buffet, which my vegetarian husband always likes as an option.

One strange thing though - the first day at breakfast we sat at the same table near the window where we had dinner the night before. We were told we couldn't sit there as it was reserved, but it turned out it was reserved (and had been laid) for lunch - two and half hours later! There were plenty of other tables with reserved signs on but it seems strange to restrict where guests can sit for breakfast for the sake of lunch time bookings. That seemed to be purely for the convenience of staff rather than allowing residents a choice of tables for breakfast. This was a minor matter though and we were very happy with our stay here, including service from the staff we met.

  • Stayed September 2010, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravellingIrishlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 21, 2010

This hotel was clean and basic. There wasn't anything about the staff or the hotel itself that really jumped out and made me want to stay here again. The staff didn't remember my name within 20 minutes of checking in (which shouldn't be hard when you only have 13 rooms), and were not helpful in helping us navigate the area. I feel that you should be an expert in what activities or businesses are available in your area when you cater to tourists, and they didn't tell me anything helpful.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank badgertraveler27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed September 20, 2010

We have stayed twice, and the rooms are beautifully appointed and very clean. They now serve yoghurt at breakfast which is definately an improvement and shows they do listen to feedback.
Our only niggle is that the welcome is professional but not warm, and that where you can have pre-dinner drinks is limited in size so it can get very busy, and feels a bit like you are in a corridor.
Otherwise no complaints.

  • Stayed August 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BreakawayScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glenisle Hotel

Property: Glenisle Hotel
Address: Shore Road, Lamlash KA27 8LY, Scotland
Location: United Kingdom > Scotland > Isle of Arran > Lamlash
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lamlash
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenisle Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
This charming, ancient island inn is now an award-winning boutique hotel. Nestled in the charming village of Lamlash the hotel boasts one of the most beautiful locations on the Isle of Arran; looking across Lamlash Bay toward the Holy Isle which rises 1,000 feet out of the sea. The Glenisle was honoured at the 2011 Scottish Hotel Awards, scooping up a Gold Medal for hospitality as well as the prestigious Rising Star Small Hotel award. Once you have experienced Arran from the comfort of the Glenisle Hotel you might find yourself, like so many others, coming back year after year for a regular break which both relaxes and revitalises. ... more   less 
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Also Known As:
Glenisle Hotel Lamlash, Isle Of Arran

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