We had a family get together of 6 adults for the weekend staying at the Auchrannie. The facilities at the hotel are good but the service is 3 star at best. I would not recommend taking the DB & B as you may be better off finding a decent restaurant else where on the island. I had been to the garden restuarant last year and it was just lovely, unfortunately both the food and service has gone right down hill. The service in Brambles restaurant was just as bad and we were served by about 4 or 5 different waiters/waitresses. We had to pour our own wine and had to go to the bar a couple of times to ask for service. In the hotel room we had had cobwebs which looked like they had been there for a long time, a spider we killed on the first night was not cleaned up during our 3 day stay! Some light bulbs had blown in 2 rooms, the bill was not prepared as requested and there was a mix up with daily newspapers
We spoke to the manager on departure togive some positive feedback on the stay in the hope that Auchrannie will once again regain its 4 start status, have since written an email and have heard nothing. We would expect to have some feedback within 4 weeks - I dont really think they care anymore.
I would definately recommend Arran as we had a great holiday, I would not recommend staying at the Auchrannie as you will undoubtedly be dissapointed and its not cheap.
- Also Known As:
- Auchrannie Country Hotel
- Auchrannie Country Brodick
- Auchrannie House Hotel Brodick, Isle Of Arran