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Reviews (1,023)
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Reviewed July 26, 2013 via mobile

The £7m refurb has really paid off, providing rooms and common areas with great ambiance, quality and style. The real 'stars of the show' however are the staff of the hotel. Special mention for the Bistro team. Serving excellent food with friendly and attentive approach to guests. A great 4 night mid-week stay at a competitive rate. Thank you !

  • Stayed: July 2013
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Thank marcomillennium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

This was our first visit to The Douglas Hotel and we were certainly not disappointed. The accommodation is first class and the meals excellent. We took advantage of the mid week special deal and loved it. The refurbishment of this building is excellent with lovely wee corners to sit and relax around the hotel as well as lovely airy rooms and really comfy beds. The staff were charming and it was lovely to see that most of them were locals too. We will most certainly be returning to this lovely hotel and will be on the lookout for any more special deals too. I would not hesitate to recommend this lovely hotel.

  • Stayed: July 2013, traveled as a couple
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Thank Alicats116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

I have been visiting Arran for many, many years and absolutely love the place! The Douglas however has not been part of my holidays in the past due its general decline.

Wow! What a transformation!

It has been stylishly and tastefully refurbished and is now gorgeous!

We drank there every night of the holiday and were impressed with the drink selection and the friendly professionalism of the staff.

We were staying in a cottage but in future will be looking to stay in the hotel.

Stayed: July 2013, traveled as a couple
Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

A wonderful couple of days staying on Arran at The Douglas Hotel using their mid-week offer. We were touring the west coast and this offer worked out a couple of pounds cheaper than staying in a standard bed and breakfast and paying for an evening meal. And for the price we got an amazing room with a luxuriously enormous bed. tea/coffee and the most delicious shortie were provided.
The decor is fab with every attention to detail. We didn't have a sea view and there seem to be some moans about this but it didn't bother us at all as we went outside to get the views!!
Restaurant food was good and the breakfast choice was excellent with a wonderful selection of fresh fruit.
We found the staff, friendly, helpful and welcoming.
We have no complaints at all about the service or the value for money that we received.
A wonderful hotel and we will be back!!

  • Stayed: July 2013, traveled as a couple
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Thank Mel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

We have just spent the weekend in Arran, our first ever visit. We booked last minute and stayed at the Douglas Hotel. The location of the hotel is opposite the ferry port, so excellent if you don't take your car. Our room was very spacious and well furnished with a very comfortable bed. There was a great choice for breakfast and everything was well cooked and served. We ate the first evening from the Bistro menu and as the weather was that good we opted to eat outside on the terrace. The food was excellent and it was a great setting with great views over the bay. After having a look around the town we couldn't see anything that looked as good as the hotel, so ate there again on the second evening but this time opting for the bar menu. We had the burger followed by a cheese board and the food was excellent. The bar has a great choice of wines, beers and cocktails, all the staff are very attentive and friendly. Looking around the town nothing else really compares with it. I would certainly recommend the Douglas to anyone and we will definitely be back.

  • Stayed: July 2013, traveled as a couple
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Thank Robinson60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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