Well, it was the fiancées birthday so I decided to book a real treat. A luxury stay in a five star castle, but even better than that, I managed to get a night in the treehouse. Actually, after reading a few other reviews I might of got the better option, but please continue reading.
Good points.......the treehouse was standing
The food was absolutely awful including the black pudding served for breakfast completely encased and cooked in the plastic wrapper.
The beautiful faerie lights around the treehouse were beautiful maybe five years ago. They did not work, were rusted, with smashed bulbs hanging out.
The television did not work as a television.
The bath tub, which was lovely, unfortunately could not decide whether it was a shower or a bath tub. You could not change between the tap setting or shower setting without getting a scolded leg.
The promised luxury goods upon arrival were limited. We got cheese and biscuits and an assortment of packets of crisps. We also got one bottle of Budweiser and one bottle of non alcoholic beer. The champagne was there for us in the fridge, along with the cheap carton of orange juice.
The pathway up to the treehouse was muddy, which ended up in the house.
The balconies were very dirty and you could not sit out on them.
The toilet seat was broken.
The general state and cleanliness of the room was below average.
Forgot to say the bath leaked out the back, but considering this was a bath in the middle of the room, not ideal.
The treehouse is situated by the main road. Not ideal for a advertised peaceful location.
We were not even asked if we enjoyed our visit upon leaving, and please note I had not complained at this point.
Why am I warning fellow travellers.......this hotel cost me 480 pounds for one night. Absolutely not worth it in any way, shape or form. I have also emailed the owners concerning the above, and not asked for a refund as I felt I fell for the advertising push. I will however now be speaking to trading standards concerning the advertising of this hotel. I am also very surprised I have not received an email back from the owners concerning my complaint, especially the fact that break fast was cooked in its plastic wrapping.......also revealing a very cheap black pudding manufacturer more akin to being eaten in a transport cafe as opposed to a 5 star advertised castle.
I do not like complaining, but please be warned, this hotel/castle really is not worth staying at for any price. I note some good wedding comments in trip advisor, but I think there are more complaints than compliments.
This hotel could be a beautiful environment if run properly for the right prices. Alas no.
One last thing, our waitress and bar man were very pleasant.
I really wish I had read trip advisor in advance of this visit.
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- Also Known As:
- Fernie Castle Hotel Scotland/Letham