We had some issues with our travel plans due to a family emergency and tried to communicate with them and try and change our travel plans. Dealing with them on this very stressful issue was extremely difficult and completely unsatisfactory. They were not willing to make any effort to accommodate us in any way whatsoever. They gave us only a couple of hours to communicate with them while we were travelling and had limited communication access, yet, they themselves took full days or more to reply to our concerns and questions. We were very very disappointed with the lack of customer-service that we received from them. This was so contrary to other hotels that we dealt with in Edinburgh area.
- Official Description (provided by the hotel):
- We are an independent hotel focussing on fresh, local food and providing a warm welcome to residents & diners alike ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LateRooms and Priceline so you can book your Aberdour Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aberdour Hotel Scotland