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“Next time we will take rthe house tour”
Review of Dumfries House

Dumfries House
Certificate of Excellence
Attraction details
Reviewed June 13, 2013

Sunday was a lovely sunny day and decided to visit Dumfries House and Estate with our two dogs, we had heard at one stage you could not walk your dogs within the grounds but now you can as long as they are on the lead, first impressions at seeing the outside of the house was impressive to say the least but we had not booked for a house tour as our visit was last minute, the grounds are nice but not laid out like National Trust there is a tea room called the Stable Cafe which was clean and with a varied menu the shop adjacent is only just opened and not yet up to scratch with items to buy but the potential is there, on walking around the outside of the magnificent buiiding could not help noticing that there was an urgent need in doing some weeding, its early days and the potential is there for a first class attraction, next time we will visit on a rainy day and take the house tour

Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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505 - 509 of 593 reviews

Reviewed June 12, 2013

Having decided to visit Dumfries House on Monday I went on trip advisor to check out reviews and almost decided against going due to the negativity of some of the reviews. I am however thankfully that I decided to make up my own mind. From the initial phone call enquiring about a Grand Tour at 2.30pm, which was taken by the answerphone, and subsequent response advising this tour to be fully subscribed however offering an alternative time that day plus kindly advice on how to get there I was impressed.
Our welcome when we arrived was impressive we did not feel like intruders rather welcome guests to a home.
Is the house worth visiting -yes. Staff are professional but not standoffish. As for disabled guests do not be put off, my husband has bilateral knee replacements and had no problems. Whilst we
were assembling for the tour a lady who had obvious walking difficulties enquired regarding access shecwas reassured of accessibility and a member of staff was assigned to operate the stair lift and also a wheelchaircwas provided with escort.
This was a most enjoyable day from the commencement with the beautiful scenery, lovely homely house, welcoming staff and lastly but not least the Cafe where the staff went out of there way to be helpful coming to our table to offer a complimentary drink as there had been a delay in our order.
Well done Dumfries House I am so glad my husband and I decided for ourselves or we would have missed out on a truly enjoyable day. Thank you

1  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Be warned the only way you can see round Dumfries House is as part of a guided tour and it is advisable to book well in advance. The tour is well worthwhile but not very disabled friendly as, apparently for insurance reasons, you have to use their wheelchair rather than your own.

The Stable Café is pleasant with a good varied menu. It is some way from the house and there is no parking near it. There is also a shop in the same area but not a great range of items. The garden is still being worked on and is obviously a work in progress. I’m sure the end result will be impressive. However I hope Dumfries House will in future be more flexible in it’s approach to wheelchair users and also more welcoming to the casual visitor as not everybody can plan their visit months in advance.

8  Thank rosevinecats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

We travelled as a party of four senior citizens from Stirlingshire to New Cumnock especially to see this house. The weather had been dry to start with but just before we arrived it had started to rain and a strong cold wind had sprung up. We walked from the car park to the visitor entrance, one of our party aided by a walking stick, at 1 pm for the 1.30 pm guided tour. We were told that the tour was fully booked as they had a group booking. The next tour was at 2.30 pm and we asked if we could wait somewhere in the interval. We were told that we could not and would have to go away and come back. We trudged back to wait in steamed-up car for one and a half hours, but the feeling of rejection had put us off and we returned home disappointed, having seen only the cramped narrow passageway deemed suitable for visitor reception. It seems sad that in such a vast house, no small room could be put aside to accommodate and welcome visitors who have to wait, especially as they would be paying up to £12.50 for a one-and- a- half- hour tour. Great insight into how the under-classes would have felt in those days!

7  Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

We had seen this restoration on TV in Australia, so it made our list of things to do in the 2 weeks we had in Scotland. We drove down from the Trossachs, having booked a Grand Tour. The house is everything that it promised to be from the show. The guide was very knowledgeable and the staff obviously proud to be working there. Some of the things that stood out for me: The reweaving of the beautiful Dumfries House patterned silk. Done on the old 19in looms with the pattern as was on the chairs and curtains and to the colours found buried between pieces of wood; the restoration of the hall ceiling, done by young men from Edinburgh. It was wonderful to see the use of the old skills to restore the house. Not sure I saw the extraordinary value of the Chippendale Bookcase but seeing a whole house of Chippendale furniture in place and intact was sensational. Can't recommend this house enough for a visit. Well done to everyone involved, especially the Duke of Rothesay for his sheer doggedness in saving this place. Café was also a good place for a bite to eat and mull over what we had seen. The garden will bear watching as it too is restored. Looking forward to returning to see how that comes out.

Thank katem1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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