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“Amazing Wedding venue (28/10)” 5 of 5 bubbles
Review of The Old Inn Crawfordsburn

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The Old Inn Crawfordsburn
Ranked #1 of 1 Hotels in Crawfordsburn
Certificate of Excellence
Ballymena, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Amazing Wedding venue (28/10)”
5 of 5 bubbles Reviewed November 2, 2012

We recently had our wedding here and i couldn't recommend the old inn enough. The food was delicious and the hotel was beautifully decorated and very clean. The staff are so helpfull especially shaun and the two girls working at the bar in the waterfall suite true credit to the hotel.

Room Tip: Cottage is beautiful
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank samanthab0yd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, November 9, 2012
Dear samboN_ireland,
Thank you for taking the time to recommend the Old Inn following your recent wedding reception here at the hotel. We value your feedback and appreciate your comments.
Kind regards, the Team at the Old Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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934 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
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English first
Aussie
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 2, 2012 via mobile

This is 1 of our favourite places & to return as part of wedding party did not dissapoint!! We were in for 2 nights & it was amazing, staff are fantastic, friendly & professional! Shaun looked after us very well at the wedding, nothing is ever 2 much. Cannot wait to return!!

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dinkydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, November 9, 2012
Dear dinkydog,
Thank you for your review of the Old Inn. We are delighted that the hotel is one of your favourite places to visit and look forward to welcoming you back again soon.
Kind regards, The Old Inn Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

Food was delicious and very generous portions. Decor on the inside was quite surprising from seeing it on the outside. It was very sleek and different but comfy and warm at the same time! The staff were friendly and service was good! I would definitely go back next time I'm in Northern Ireland

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theblueplanet687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, November 9, 2012
Dear the blueplant687,
Thank you for taking the time to post your review of your recent visit to Northern Ireland, where you sampled the Old Inn's food and hospitality. We are delighted that you enjoyed the experience and look forward to welcoming you back next time you are in the vicinity.
Kind regards, The Team at the Old Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helens Bay
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

I attended the Wedding Fair at the Old Inn with my daughter and thoroughly enjoyed the experience. All the staff were friendly and on hand with offers of canapes and tea or coffee. Plenty of exhibitors to browse through and it was well worth attending for any bride to be.

My husband and I had also coincidentally decided to make use of a gift voucher for that night. We returned later on in the evening for dinner and an overnight stay. The service in the restaurant was fantastic. Our waitress was friendly and knowledgeable of the menu and the food was well cooked and presented.

Our room was fabulous, very spacious and comfortable. We even had a balcony to ourselves, which is great for smokers. The four poster bed was just lovely and we enjoyed the seating area with the massive flat screen TV.

After a great night's relaxation and a wonderful sleep, we had breakfast delivered to our room. It didn't disappoint. May I also say that the bathroom was absolutely spotless and a credit to the housekeeping staff. Checkout was smooth and we were asked if everything had been to our satisfaction.

A few hours away from home left me feeling as if I had been away for a short break. I look forward to a family wedding coming up soon at the hotel and am confident that all will run smoothly and our wedding guests who are staying the night will have a wonderful experience.

Room Tip: If you are able to book the Castleward room You will not be disappointed, it's fabulous !
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seapoint40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, October 24, 2012
Dear seapoint40,
We are delighted that you enjoyed your recent stay with us, which coincided with the hotel's latest Bridal Fair. Thank you for your kind comments in relation to the room, food and service. We look forward to welcoming you back soon for the family wedding you are attending.
Kind regards, the Team at the Old Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coleraine Northern Ireland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 10, 2012

My husband & I have stayed in the Old Inn for many years & normally can't wait for our next visit but as we checked out this morning we both agreed that we felt standards were slipping. On our arrival no record of our booking could be found & the receptionist was in no way apologetic even though she eventually discovered it, on checking out the same receptionist was as abrupt & didn't even enquire as to how our stay was-very poor customer service I think!
We were allocated the Wee room which we have stayed in before but I think it is well ready for a refurbish. It was so dark I couldn't see to read a newspaper. The shower door leaked water so we had a flood on the bathroom floor when we showered. The television had few channels,& no sky sports channels as advertised even though we were assured before we left the bar that we did have a sky package.
We did enjoy our breakfast as always only our cooked food was set down while we were still eating our cereal- once again very poor customer service!
I have never been a fan of the after 7pm set menu @ £52 as I feel you have a very limited choice & would much prefer to eat in the Parlour Bar - but then you have to eat at a child's teatime. Sometimes we get a taxi into Bangor for a much wider choice & better value meal. I still think The Old Inn is special but after this visit won't be rushing back.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rosie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, October 17, 2012
Dear Rosie67,

Thank you for taking the time to post a review on Tripadvisor. As you correctly point out the 'Wee' room is ready for refurbishment. It is one of a program of 4 bedrooms scheduled for refurbisment which we will commence on 1st November. We have discussed our plans with both the AA and NITB inspectors and they are delighted with our proposals.

We were disappointed to see that your experience at reception was below par. Whilst we have some outstanding team members at our desk we are also aware of the shortcomings of some of the newer members of the team and are managing the situation.

We were sorry to see that you felt that our fixed price menu with 8 starters and 8 main courses, was in your opinion limited and that you felt you could not dine with us. This is one of the most popular menus on offer in the hotel and including a choice of a bottle of wine is still excellent value for money in today's financial climate.

We hope that this experience will not deter you from visiting the hotel in future.

Kind regards, the team at The Old Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essendon, United Kingdom
Level Contributor
354 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

Checked in and was offered the chance to view one of two rooms - both of which were fantastic at first glance. Opted for one which did not have a 4 poster bed (I don't like them and I don't know why) only to find it was more expensive. Never mind - the lovely smiley receptionist lady 'had a word' and we were offered it at the same rate as the first. Happy!

Had a G n T in the lounge (think dark wood, stained glass, open fires) and headed off for our dinner - which was delicious. Plenty of entertainment provided by nearby diners! Happy!

So, in the Garden Room the sanitary ware in the bathroom is not great. The fittings are wonky (a sink wouldn't empty). The bed is fabulous. The view is good (it was sunny in the morning - makes a difference). Fairly happy.

Breakfast was good and service was smiley. We left feeling full, well tea'd up and content. Happy.

In short, you will enjoy staying at the Old Inn. It's clean. It has floors that go up and down but it is 400 years old. The staff are helpful and obliging. The food is great. I would go back next time I'm near Belfast.

Room Tip: Ask them to show you several options if they're not busy.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IrishMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, October 17, 2012
Dear IrishMimi,

Thank you for taking time to post a review on Tripadvisor.

We were delighted to see that you enjoyed your stay with us and the minor issue that you had with the bathroom was reported after your departure, and addressed immediately. We look forward to welcoming you again in future.

Kind regards, the team at The Old Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 6, 2012

Stayed here on a special deal and was very pleasantly surprise at how nice our room and meal was . The food was excellent! Room was beautiful with all the nice touches including robe and slippers. Service was impeccable!
Hope to return soon

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EithneBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlyawaypeterBelfast, Owner at The Old Inn Crawfordsburn, responded to this review, October 17, 2012
Dear EithneBelfast,

Thank you for taking the time to post a review on Tripadvisor.

We were delighted to see that you appreciated the robes and slippers in the room. We have recently completed fitting complimentary wi-fi throughout the hotel and some of our newer rooms even come equipped with ipod connectivity. Maybe the next time you stay you can experience these additional 'touches' for yourself.

Kind regards, the team at The Old Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Old Inn Crawfordsburn

Property: The Old Inn Crawfordsburn
Address: 15 Main Street | County Down, Crawfordsburn, Bangor BT19 1JH, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > County Down > Bangor > Crawfordsburn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crawfordsburn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Old Inn Crawfordsburn 4*
Number of rooms: 32
Official Description (provided by the hotel):
The Old Inn is over 400 years old. With thatched roof, open turf fires and ornate furnishings - this cosy Northern Ireland retreat offers 2AA rosette dining, Dinner Bed and Breakfast is our most popular package. We also have close links to nearby spa and golf facilities to make your short break a wonderfully relaxing break away from it all. Family run for generations, the welcome is as warm as the famous fires. Family rooms available and a luxurious outdoor pavilion with... You guessed it, a roaring open fire! ... more   less 
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Also Known As:
The Old Inn Crawfordsburn Hotel Crawfordsburn
Old Inn Crawfordsburn
The Old Inn Crawfordsburn Northern Ireland

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