We called here at 7.20pm on Sunday evening 2nd June, asked could we see the restaurant menu or what were our options for eating. Youngish guy behind reception said there was a tour in the restaurant and it would be late, in fact very late, before it was free so unfortunately he wouldn't be able to offer us anything!? And that was it! And we left!? I am astonished that a four star hotel, on the coast road, in the summer season is turning custom away so flippantly. There was no offer of something in the bar, just NO? Having stayed and eaten in other Hastings hotels- Slieve Donard, Culloden and Stormont, I am lost for words..... Wonder were any tourists told the same? I hope not! Poor show Ballygalley Castle :(
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.