Unfortunately for our first visit to this pub/restaurant they were having a bad day but didn't tell you when you ordered your food. After some considerable time we had to chase the staff for our starters that when they arrived were so small that it really wasn't worth the effort. Breaded mushrooms amounted to 6 of the smallest button mushrooms you could imagine with a couple of sad leaves of lettuce for garnish and as for the halloumi bruschetta well I think I will leave it as just a bit sad really that they think this makes for a starter. Onwards to the main courses that after a further 35 minutes had not arrived and we were told the allotted 40 minutes was not yet up so it would be a little while yet!!! Apparently we should have been told when ordering our food that there was a 40 minute wait - if we had been told then we would not have ordered and gone elsewhere. One waitress told us there was a problem with the staff rota and they were short staffed and another told us there was a problem with kitchen equipment and there had been a break down in communication between the kitchen and the front of house. More like no communication between the two entities. We watched one table of six people being served their main courses, two people received their meals but then there was a gap of about 4-5 minutes before two more plates of food appeared brought by a different waitress - hardly the way to serve a table and clearly no joined up thinking or service delivery, we didn't see the other 2 plates of food arrive but presumably they did eventually. Anyway enough was enough we went out for lunch not afternoon tea and therefore gave up waiting. They did refund our food bill and after a little persuasion our drinks too which I consider to be the least they could do. It's a lovely location and setting for the pub but if they have a problem with service delivery for whatever reason then tell people, or limit the menu so they can actually deliver rather than try to do everything and fail dismally. I only hope they have got their act together for New Year's Eve otherwise people will be eating on New Year's Day instead. The experience did spoil a rare day off work for us and was a place that had been recommended to us but we obviously picked a very bad day to visit, not sure that I will bother again.