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“Lovely Location”
Review of The Purbeck Pizzeria - CLOSED

The Purbeck Pizzeria
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Dereham, United Kingdom
Level Contributor
87 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Lovely Location”
Reviewed September 18, 2013

We went here on a Thursday evening and it was quite busy, but was given a table that had a lovely view of the quay. The menu is very limited though, but what is on the menu is beautifully cooked. We had a portion of lovely garlicky dough balls and the caramelised onion and goats cheese pizza to start very nice and reasonable sized portions for a starter. Our mains were lasagne, meatball calzone, and from the specials board fillet beef in a chianti and tomato sauce. All the food was very nice but the portions were very small for the price. My calzone only had about 6 or 7 mini meatballs no bigger than a marble in it and very little sauce. They had smeared some passata on the plate but I would have prefered it in my calzone. The lasagne while very nice was made in a very shallow dish making it quite a small sized portion and as it only came with a few rocket leaves seemed a very miserly dinner, when hubby had finished eating he was still hungry. Again the portion size of the beef in chianti and tomato sauce was very small with only about 6 very small thin slices of beef in it. The other disappointment is that there were no authentic Italian desserts just ice cream or a pizza with nutella spread and Strawberries?
The good points of this place are its lovely decor and location, the staff are really helpful and friendly. and most importantly the food is lovely.
The bad points are that there is very limited choice and the portion sizes are really too small for the prices that they are charging.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank KimSned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

120 reviews from our community

Visitor rating
    49
    33
    20
    8
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Tring, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Confrontational manager - awful experience”
Reviewed August 25, 2013

We ate here last week on what was meant to be a celebratory occasion. The food was overpriced but generally good. However, one dish was very poor - the pesto pasta had no pesto! After I asked to have some pesto added, the manager came to the table and confronted me about what was wrong with the meal. He seemed to take it as a personal insult that the food they had prepared 'lovingly' for me wasn't right. His manner was very confrontational to the point of being verbally agressive; all my family felt intimidated by him, to the extent that one of my children was so scared by how he spoke to us it reduced her to tears. I explained to him that I didn't like his attitude and the effect it was having, but he was only concerned with defending his kitchen staff.

This continued so I decided to simply pay the bill and leave without finishing our meal, even though it wasn't worth it. The manager continued to be confrontational while I was paying. There was no hint of an apology, or acceptance that a paying customer might have a legitimate point. We will never go back there again and I would suggest others avoid it as well.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swanage, United Kingdom
Level Contributor
124 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“a curates egg”
Reviewed August 25, 2013

This new pizzeria has been open a couple of months as locals we looked forward to eating there but it was a very much mixed experience.
*Good
*jug of cold water given to us almost as soon as we sat down with out asking for it
*Welcoming relaxed approach by waiting staff
*Fresh looking decor, interesting art work and a view of the quay from some tables
*Dough ball starter a generous size and great garlic taste.
*Meat ragu tasted very authentic
*Pizza with anchovies had marinated rather than salted/tinned anchovies
Disappointing
+service really poor. We had to remind staff about our wine as did another
couple there seemed to be nobody coordinating the bar.
+ a 45 minute wait for the dough ball starter and 20 mins for the wine
+the ragu was supposed to have a rocket salad with it but this had been forgotten
+prices an average of £14.00 for a pizza is really too expensive -and not of a size that could be shared by 2. The ragu was good but again a bit over priced but not as much as the pizza.
So a mixed experience for us to go back on a regular basis prices would need to be lower and while the service was friendly and they did try to put things right we want the service to be a bit more co-ordinated

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank ruthlet60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wareham, United Kingdom
Level Contributor
136 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Great location, nice food but a bit overpriced and portions could be bigger”
Reviewed August 15, 2013

We had been waiting for this new restaurant to open for a while. It has a great location on the beautiful quay at Wareham and has been nicely fitted out. Clearly the owners are still sorting things out (the menu is a bit amateurish and the service is quite slow). Overall the food was excellent; lovely pizza - a step above your Pizza Express / Domino fare - and homemade pasta. But the prices are a bit steep (£14 for a main course pizza similar for the pasta) which might have been OK except the portion size was quite small. Asking £12.50 for a child sized pizza is a bit cheeky; a 3 course meal at Pizza Express including a child sized pizza is only £6.50.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Claude K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Rude”
Reviewed August 14, 2013

We tried to eat here when we visited Wareham this summer, when we walked in the chef in the open pizza kitchen did not acknowledge us and when we asked if we could have a table he just said 'no'. The waitress then came over to apologise to us and told us to try and comeback in an hour, all the other restaurants would have shut by then but because we really fancied pizza we went for a drink and went back. The second time we tried, she asked the chef again who simply said no he was 'too busy' even though there were available tables, so we asked if we could have a take away, the chef replied he was 'too stacked'. He did not apologise or even look at us.

It was such a shame that the chef was so rude, I felt it let down the very polite and embarrassed waitress as well as the restaurant. The restaurant is in such a fantastic location and could really do well BUT the chef needs to have some customer service training, otherwise he will lose all service and staff!

  • Visited July 2013
    • Atmosphere
    • Service
Helpful?
2 Thank H R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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