We stayed in a £170 per night room at high season but it was certainly not worth it. There was dust on the towel heater, shelf above the sink and the kettle. The button of the toilet flush was broken. The tea cups in the room were turned upside down directly in the basket, which is not hygienic (they should have been put on a plate) as the basket does not get washed. The chairs in the breakfast room had breadcrumbs and one of the coffee cups had coffee stain inside it. Breakfast was OK but not special enough to justify the price.
The location of the hotel was great, with wonderful views and the whole hotel was beautifully decorated. The service was really good. If you do go, I would recommend the afternoon tea and cake there, especially the apple cake. There was a jacuzzi in the bathroom, which I really liked but there were no instructions as to how to use it so even when you turned it off, it kept starting again every few minutes as long as there was water in the bath. Unfortunately we could not use the pool because the weather was so bad.
If it was cleaner and cheaper I would have recommended this hotel but I do not believe it deserves the price it charges. If it was clean, it would be a great romantic escape. With these prices, and with the cleanliness problems, I would not recommend it.
- Official Description (provided by the hotel):
- Beautiful West Dorset small hotel conveniently located between Lyme Regis and Charmouth. The perfect base to explore West Country with stunning views of rolling Dorset Countryside, and 15 minutes walk to the beach. Ample free parking and its location on the Jurassic Coastal path & bus routes make it is easy to leave the car behind while exploring the area. AA 3 star and GTBS Gold award for Green Tourism show Fernhill's commitment to providing outstanding service, with a local seasonal focus whilst minimising impact on the environment. With 36 acres of woodland, ponds and meadows, a la Carte and Bar & Grill Dining, outdoor heated Pool (May-Oct), and Holistic Therapies there are many ways to relax at the Hotel. ... more less
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- Also Known As:
- Fernhill Hotel Charmouth, Dorset