paid £1203.35 for weeks stay in Gold Lodge sleeps 6. Stopped going five years ago after complaining about these villas but went back to please elderly mother. Firstly on arrival noticed not all items were in cubboard that was on itinerary. Got frying pan out which you wouldnt use to give your dogs its dinner, light bulbs in numerous rooms not working. Yes put right when i had to go and complain. Beds dont have mattresses on them very thin mattresses which you can feel all springs in and pillows feel like they are washed and mangled. Outdoor slide pool was partially covered and full of ducks sleeping in it... surley this is health and safety... what are the ducks putting in the pool while they are sleeping there!! washing machine disgustingly dirty hasnt been cleaned for months in washing compartment and painting in our room appeared to have been spat all over. Wont ever go back again could have gone abroad for what this cost. Large chips on site would only just give enough for two people. !!!!Save your money and go abroad. Only good thing to say was bowiling alley staff... man in black t shirt... extremely helpful and nice... we played for three nights with family and he was very helpful. Oh and far too many people as most nights we could not sit for entertainment as no spaces left so we saw nothing. Security on site also rubbish as noisy drunken crowd with tents moved in and kept everyone awake. Cars get wheel clamped if not got sticker when asked for sticker "sorry we have ran out"

Just returned from Golden Coast, we booked a silver caravan for two weeks and paid almost £1700 for it. The caravan was very clean on arrival but take you own bed linen as we hired ours and it was stained and the sheets were torn.
The caravan was located at Clevewood which is quite a trek (uphills)away from the park facilities and had a through road in between, so there is no security anyone can be wandering and driving around around the park at any time.
There was an outdoor and indoor pool close to our accomodation, you need tokens to get in the indoor pool so had to trek to reception to get them, we asked the receptionist why we had to do this and the said "to moniter the numbers of poeple in the pool" but as ther were never any staff at the pool to stop people going in it was always shoulder to shoulder no hope of actually swimming in it so the tokens were usless.The changing rooms and toilets were filthy. In a previous reply the manager has stated that there are life guards at all the pools in the summer holidays, we never saw 1 life guard at either of these pools the whole time we were there. The weather wasn't great the first few days we were there so on the first nice day we decided to try the outdoor pool only to find it closed for maintenance, What kind of logic is that?. We then went up to the main outdoor pool with the slides etc to find that it was full and we weren't allowed in. I spoke to another lady there and she said she had been trying to get in that pool area for a week with her family with no luck. The park advertises it's great pools and that is one of the reasons that families book with park, but whats the point in them if you can't use them, they need to be made bigger for the amount of accomodation that they have.
It was the same at the clubhouse for the entertainment, which is great if you can acctually get a seat to watch it. The cabaret started at 10pm but you had to be in there to get a seat by 6.30 to watch it.
The have spent alot of money on the facilities that have to be paid for as in the surf simulator and climbing wall, but no money at all on the facilities that come with the holiday as in the pools and cinema. It seems to be a "let's see how much more money we can sqeeze out of them" style of management.
One evening we were on our way to the clubhouse after dining at the old mill, lovely food by the way, and stopped to watch the surf simulator for a few minuites only to be deliberatly soaked by the cocky instructor, which he and his cronies found highly hilarious, we didn't find it funny and had to go back to the caravan to change.
We paid for the bus tickets, but wish we hadn't, the bus was always full, only used it once so at £16 it was an expensive bus ride.
Overall i wouldn't recomend this park, we paid alot of money for the facilities that ended up being next to useless.

I have mixed feelings about our holiday here, the caravan we stayed in (silver) was spotlessly clean when we arrived and the pools were all clean too. The reception staff are friendly and seem happy to help. However I think they should focus on having 2 pools, one decent indoor and one decent outdoor rather than boasting about having 5 very sub-standard pools. Also no room for a cot even though they knew I was bringing one, they had to remove a bed as they couldn't swap accommodation due to being fully booked, but apparently if I had booked one of their cots then they wouldn't have put us in that accommodation, I felt that was a little unfair just because I'd rather my baby slept in one I knew would be clean and safe! Some of the extreme sport staff are brilliant, others clearly wish they were elsewhere! Overall I didn't have a terrible experience, but not a brilliant one either, but definitely wouldn't return as don't feel we got nearly enough for the money.