We stayed in the Pickwick ground floor flat, opposite the woolacombe bay hotel in October. We have stayed in the hotel several times previously and decided to stay in the self catering flat this time so we could bring our dog along. Unfortunately, the level of comfort and attention to detail given to the hotel rooms is sadly lacking in the self catering accommodation. The decor was stark eg. no pictures on the walls, the lighting was awful, the furniture was shabby, only 1 television in a 3 bedroomed apartment, no clock radios DVD's etc., no WIFI access, several radiators didn't work and the bedding, in particular the duvets, were very basic and nothing like what is provided in the hotel. In addition to all this the accommodation smelt of cigarette smoke! As self catering guests we had access to all hotel facilities, (except if we wanted to play snooker and then we were charged an extra £5 per session) although there was no information about the facilities left in the accommodation or general details about the hotel etc. Overall, we were disappointed and will not be booking this accommodation again. I don't understand how the hotel managment can justify their high rates (we paid £1100 for the week) for such basic accommodation.
- Official Description (provided by the hotel):
- Much of the Hotel has been lovingly restored from the mid 1800's, creating it's unique and tranquil atmosphere. High ceilings, chandeliers and comfortable, quiet lounges are a testament to that era, and where first class modern amenities are required, they have been skilfully incorporated into the existing Woolacombe accommodation. We place high value on our staff. Trained to be attentive yet unobtrusive and to provide the kind of personal service that is so often hard to find. ... more less
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- Also Known As:
- Woolacombe Bay Hotel
- Bay Woolacombe
- The Woolacombe Bay Hotel Devon