We recently had a seven day stay at the hotel with our grandchildren, which I am afraid to say was not up to expectations. There are several points which we feel need attention for your hotel to claim a 4 star rating. Firstly the room / suite, although clean and well serviced was very sparsely furnished and overlooked on 3 sides so privacy was compromised, very noisy at all times with constant traffic noise from early in the morning to well into the night making sleeping very difficult.
The restaurant although the staff were very friendly and accommodating the food, for a 4 star hotel was not up to standard, it was presented well but the choice and content very disappointing.
The indoor pool was far from a relaxing experience, the male changing area floor and shower were covered in sand. The sauna, steam room and Jacuzzi the same with constant streams of unruly children in and out of the sauna and steam room making the use of said facilities out of the question. The outdoor pool is excellent apart from the fact that the pool furniture seems to be available only to large groups of residents who commandeer it from early morning even though the majority of the group are not present.
All in all not the relaxing enjoyable holiday that we were expecting from a very expensive hotel.
- Official Description (provided by the hotel):
- Much of the Hotel has been lovingly restored from the mid 1800's, creating it's unique and tranquil atmosphere. High ceilings, chandeliers and comfortable, quiet lounges are a testament to that era, and where first class modern amenities are required, they have been skilfully incorporated into the existing Woolacombe accommodation. We place high value on our staff. Trained to be attentive yet unobtrusive and to provide the kind of personal service that is so often hard to find. ... more less
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- Also Known As:
- Woolacombe Bay Hotel
- Bay Woolacombe
- The Woolacombe Bay Hotel Devon