A lovely hotel, spotlessly clean, nice modern decor and comfortable big rooms.
Slight problem at check in when the lady, a couple of minutes into checking us in decided it was more important to answer the phone and leave us standing like spare parts for 5 mins whilst she changed someones restaurant booking. Not good customer service at all.
The rooms are lovely, but our room (number 1) has no door to the bathroom, which is odd and off putting, why did they decide a bathroom needed no door?
A very quiet location, lovely breakfast and the service at breakfast was faultless and lovely.
The only other problem was this. We booked the room to come back to after our wedding. All very well, and when we did return we came back to a bottle of Cava on ice. A nice gesture we thought, although we chose not to drink it. On check out we received a £22 bill for the gesture, so we put the bottle back on the desk, no thank you! Totally embarrassed and insulted, but I guess it was a mistake somehow. Apart from that a lovely place, convenient and quiet.
- Official Description (provided by the hotel):
- The award-winning Hartnoll Hotel is nestled on the edge of the Exmoor National Park, in the delightful Exe Valley in Devon. With stunning decor, sumptuous fabrics, plenty of space to relax, eat and drink and exemplary customer service, it is the perfect place to relax with friends and family or meet with colleagues Each of the Hartnoll Hotel's 18 superior double rooms offers elegance and comfort. Our comfortable and spacious bedroom's have en-suite bathroom facilities and are fully equipped to the highest modern standards. Many enjoy spectacular countryside views. Attention to detail is the key at the Hartnoll Hotel, with Egyptian cotton sheets, plush duvets, plump fluffy towels, complimentary toiletries and luxurious toweling dressing gowns are perfect for an indulgent night of pampering. We offer a full breakfast with all our room rates, which can be taken in the conservatory, so you can sip freshly ground coffee in the warmth of Devon sunshine. Why not end your day with a glass of wine in the sitting room, where guests can sit back, relax and enjoy Devon hospitality at its best - Hartnoll style. ... more less
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- Also Known As:
- The Hartnoll Hotel Tiverton, Devon