We stayed at the hotel as a last minute deal in August. Even though the location is remote, it's great in terms of access to all of the sights ie Lyme Regis etc. it's worth noting that if you do like to be able to walk to local pubs and restaurants, then this place isnt for you. The only local pub is a good 15 mins walk away and the food was very basic. Overall the hotel itself was a good at standard three star. Dinner on the first night was of a good quality. The second night wasn't great. It seems that if the restaurant is full, they can't cope. We were greeted with a roll of the eyes when we asked if we could change our food arrival from 8 to 830. The restaurant manager seemed to exude stress under a facade of calm and over politeness. But when we ever asked for anything outside his remit we always felt that it was a bit too much for him...ie as guests we werent made to feel like nothing was too much trouble. It seems like they have a policy in terms of evening meals, to let tables go to external diners before residents are offered tables. After a lot of huffing and puffing we did get a table on the second night, but it would be better if the hotel informed residents that bookings must be made to guarantee tables.
Overall the hotel tried hard to provide a good service. And in terms of reception staff it did. But it galled short in terms of staff wearing their stresses on their sleeves which meant that the atmosphere had a stressful edge.
A final note... Breakfast was well below par (even though the standard of food was very good). We were told that buffet option instead of a la carte was easier with the volume of covers. A poor excuse I think and the low quality breakfast was another bad note.
- Official Description (provided by the hotel):
- Tucked away in peaceful open countryside and approached down leafy lanes of Hawkchurch - the ‘village of roses’ – the Fairwater Head Hotel is a mere 4 miles from Axminster and 5 miles from Lyme Regis and the Jurassic coast. If you’re looking for a short-break, a room for the night or a romantic, intimate wedding venue, you’ll find the Fairwater Head Hotel the perfect place to relax, entertain or dine in style. ... more less
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