We stayed at the Devoncourt for a week in one of their top floor sea-facing “family suites”. These units were originally developed as part of a timeshare arrangement sometime in the early 90s and the fittings and furnishings reflect this as they are very old fashioned and tired looking and not the quality that we expect to find in a four star hotel. However, the unit was clean and the beds (a standard double - not King sized - and one single in the main bedroom) were comfortable. There was also a bed-settee in the lounge and two very large armchairs as well as a rather battered dining table and four upright chairs. The unit can be used for self-catering for hotel guests staying on a room only or bed and breakfast basis, with a charge of £25 being made for the use of the kitchenette, but it would be difficult to cook anything substantial for four people using the very old solid ring Hygena electric hob and the slightly more modern combi microwave. There is also insufficient crockery/cutlery for four people. Tea, coffee and sugar are provided in tins in a wall cupboard and these are free of charge.
The suite had an en suite shower room in the main bedroom, but again the fittings and tiling were very old fashioned as were those in the bathroom. The carpet had been patched in front of the glazed door to the tiny balcony. Trying to get to the suite from reception through the labyrinth of very narrow corridors was a headache and it was simpler to go out through the front door of the hotel, walk towards the arch leading down to the lower carpark, and enter the building by a side door where there was a lift.
There was also a small gym in the hotel with various pieces of equipment, a Sunshower suntan unit, reflexology machines, a massage chair, and an indoor pool. We did not use these so cannot rate them, although the gym and pool seemed to be lightly used on the occasions when we did venture “below stairs” (they are in the basement of the hotel). Because the weather was mild when we stayed we were able to sit by the sheltered outdoor swimming pool and it was very peaceful, although there were not a great number of sun lounger chairs.
The hotel is about a mile from the town centre and there was a bus stop outside the hotel if you didn’t want to take your car into town where parking charges are quite expensive and on street parking is really difficult to find, particularly in the evenings.
Good things about the Devoncourt were the friendliness and helpfulness of the young ladies on reception and the staff in the restaurant, and the airy and clean public rooms (Sun room, bar area and restaurant). The quality of food in the restaurant, the beautiful gardens with access to the beach road, and the sea views from the unit (when standing up!) are also worth commending.
Not such good things were the very narrow car parking spaces in both the upper and lower car parks and the tiny little balcony for the suite which would only take two small upright plastic garden chairs. The wall surrounding the balcony was at a height which excluded any views of the sea and beach when you sat down. Other areas which let the hotel down were the old fashioned and poor quality furnishings and fixtures in the suite, the tired decor, the lack of a power shower in the main bathroom, the variability of the water temperature when using the bathroom shower, and the noise of water tanks in the roof area being emptied or refilling (couldn’t decide which) for hours on a number of nights.
We felt that the suite that we stayed in was in dire need of investment to refurbish and redecorate it and bring it into the 21st century so that it would be appropriate accommodation for a (so-called) four star hotel. The hotel exterior (particularly at the rear of the building) would also benefit from a good coat of paint.
- Official Description (provided by the hotel):
- Friendly and well situated Guest Accommodation with a range of rooms, many with sea views, balcony, kitchenette. All have en-suite facilities, Wi-Fi and access to the 'Lifestyle' Leisure Club which is on site. Has a well thought of Restaurant and Bar operation, 'Brasserie16', serving first rate quality meals - renowned for it's excellent carvey's served on 3 days of the week. Beautiful Gardens overlooking the beaches of Lyme Bay in the vibrant town of Exmouth,on the mouth of the River Exe. ... more less
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- Also Known As:
- Devoncourt Hotel Exmouth
- Devoncourt Resort & Apartments Exmouth, Devon