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The Crown Hotel, Exford
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Reviews (191)
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All reviewsate heremashmodern bathroomroaring firepuddingthe pubboth nightslocal beergreat food and servicetasted greatspecials boarddelicious lunchwelcoming friendly staffsaturday eveningold coaching innat lunchtimethree night stay
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145 - 150 of 192 reviews
Reviewed February 19, 2012

We checked in and went up to the king size room that we had booked. The bedroom was lovely, very plush with nice fittings and an amazingly comfortable bed. The bathroom, however, was awful! It was very small and had mould all over the walls which I found very discomforting. I really think that we should have been informed of this at check-in or at least asked if our room was ok at some point during our stay. Some of the bathroom amenities were half full meaning previous guests had used some which has a slightly “cheap” feel about it. The amenities tray was great although not replenished on the second day which meant we ran out of milk and tea. The bathroom amenities were also not replenished during our stay.
We were told that most of the tables in the bar were booked for dinner but we took pot luck and did find a table only to find that most tables only seemed reserved for people to have a drink or two at and they moved on after half an hour. Service was very average in the bar and we had to go up to the bar to order after waiting for a while with the menus. We were fine with this as it is a pub after all but then we were told to sit down and wait for the waitress. We eventually ordered 15 minutes later when the waitress remembered us. The food on the first night was mixed; my chicken dish was dry and felt overcooked but my other half had sausage and mash was declared excellent. The sticky toffee pudding was amazing. Food on the second night was great as was breakfast which gave a great choice and was really well cooked. An amazing selection of fuit and juices for such a small hotel.
Despite other reviews we found the service “indifferent” as if our stay did not count even though we had paid over £130 per night which we thought was expensive for the standard of the room (especially the mould on the walls).
When we checked out we fully expected to be asked if we had enjoyed our stay but staff did not seem interested.
Seems a shame because this hotel and the area had so much right about it but we would try somewhere else next time.

Room Tip: Not Room 2- Mould!
  • Stayed: February 2012, traveled as a couple
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1  Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbrides, Owner at The Crown Hotel, Exford, responded to this reviewResponded February 21, 2012

Thank you for your comments and we apologise for the aspects of your stay that were not up to standard. We take all your comments on board and and thank you for bringing them to our attention and will most certainly rectify all the problems reported. Best wishes Sara Whittaker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2012

We have just returned from two nights at The Crown in the company of three other couples. We all booked superior rooms and were not disappointed. All of our rooms were clean, comfortable and well appointed with good quality bathroom fittings, loads of hot water and a generous hospitality tray. Our mobiles also had excellent reception (Orange/TMobile) which was a pleasant surprise in the middle of Exmoor.

Our welcome was warm and the service throughout was excellent. Breakfasts are leisurely and belt busting and the restaurant is well appointed and the food excellent. The six course banquet on New Year's Eve was delicious and the vegetarian alternative was well thought out and interesting - none of the usual boring, predictability of vegetarian menus!

An added bonus was the excitement and spectacle of the Devon & Somerset Stag Hounds meeting in the car park this morning - fantastic - and one of our party won a bottle of Scotch in the raffle!

Only one minor criticism - we could have done with a little more excitement around midnight on New Year's Eve. We found out later that it was all going on in the bar (we would have gone in there if we had known) but the residents' bar and lounge was all a bit tame. That said we were all so full and sleepy it wasn't really a big issue.

A true country hotel welcoming to one and all and - for those of you who may be worried about staying in a hotel that welcomes dogs - don't be. There were several staying when we were there but there was no trace of them ie hair in the public areas and everywhere was clean and fresh with no doggy odours!

We'd definitely stay again.

Room Tip: Suggest anyone with mobility problems avoids the second floor as the stairs are steep. The largest room is on the second floor No 7.
  • Stayed: January 2012, traveled with friends
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Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2011

We stayed for a couple of nights as part of a shooting trip. The owners were very friendly and welcoming of the 4 legged (dogs) members of the party! Food was excellent both at our evening meal and for breakfast. The locals in the bar were also v friendly and happily chatted to us...

The only negative thing was that we stayed on the top floor (room 6 I think) and the walls were very damp. It had been heavily raining so maybe there is some remedial work that needs done.

  • Stayed: November 2011, traveled with friends
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Thank Gowstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbrides, Owner at The Crown Hotel, Exford, responded to this reviewResponded November 25, 2011

Thank you for your comments and glad you enjoyed your stay, especially our friendly bar. We'll look into the points you raised concerning room 6 and endeavour to remedy the problem. We look forward to seeing you again sometime.

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Reviewed November 21, 2011

For a break in the centre of Exmoor but surrounded by all home comforts, the Crown Hotel is the place to stay. It's very historic and there's a friendly welcome. I stayed just for B&B and the breakfast was excellent.

Room Tip: A first floor room towards the back of the hotel faces west and there's no traffic noise; just the baying of the staghounds early when they have breakfast in their kennels.
  • Stayed: November 2011, traveled on business
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Thank Archie3033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

We booked on Laterooms & got a rate of £98 per night. We stayed for 2 nights. We took our two dogs with us. On arrival, we where made to feel very welcome.in fact the service we got from all the team at the hotel was excellent
The room was large & very confortable. We ate at the bar the first night & the food was excellent (along with the service!)
The breakfast was good & the next evening we ate at the restaurant which was excellent.

Overall an excellent hotel & we'll be back !

  • Stayed: September 2011, traveled as a couple
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Thank Miss_Mollys_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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